Hawkeye Auto Body

4.9 (1,718reviews)
98%
2111 S Federal Ave,  Mason City,  IA  50401

In operation 50 years, 46 years at this location.

We repair late model high quailty collision repairs

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car

Reviews (1,718)

Customers say
Overall Customer Satisfaction
Customers consistently praise Hawkeye Auto Body for exceptional repair quality, with many noting their vehicles looked brand new upon return. The shop receives high marks for friendly, professional staff who go above and beyond to assist customers, including helping navigate insurance claims. Cleanliness is a standout highlight, with numerous customers pleasantly surprised to receive their vehicles cleaned inside and out. Communication and timely updates are frequently commended, with customers appreciating proactive notifications throughout the repair process. A few customers noted areas for improvement directly from their experiences, including occasional delays in repair timelines, inconsistent interior cleanliness in some cases, and isolated instances where repairs required follow-up visits to address missed items.
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"... various repairs and are always 100% satisfied. They are professional and do excellent work. They keep you updated about how things are going or if there are any problems. ..." Read more
"Absolutely amazing work. The atmosphere when you walk in the door makes you feel welcome and comfortable. ..." Read more
"The car looked brand new and the work on the car was meticulous. I can truly say that I would recommend Hawkeye Auto Body to anyone. ..." Read more
"... and touch up paint applied to the tailgate dents. No putty, just left the dents and painted them. I was honestly disappointed." Read more
"... was so shocked to see how great my car looked. The color match was on point! Great Auto Body - Definitely would use them again. 1010 Recommended!" Read more

Likely to Recommend

Repair Quality

Customer Service

everyone i spoke to at Hawkeye was wonderful. When my car was done being worked on there was some miscommunication between the shop/insurance/enterprise that made the pick up process feel abrupt and poorly communicated but overall i’m very happy with the service.

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Returned Clean

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My vehicle looks as good as new! They did an awesome job of fixing the dent/scrape on my front drivers corner! It was hard to be without my vehicle but it was worth the wait!

Customer Service

Everyone was very cordial and pleasant!

Returned Clean

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Very happy.

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I did not appreciate being told when I went to pick up my vehicle that there was an extra fee to use a card. I was there twice before and it was never mentioned and there were no signs stating there would be a fee

Repair Quality

Customer Service

I was told they would order parts and they would call me in a day or two to schedule the repair. I did not hear anything for a week and then called you to see if you had gotten the parts

Returned Clean

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Repair Quality

I feel as though there was no communication. And I was not satisfied with the work

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Returned Clean

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All the Employees are Easy to talk to.

Repair Quality

The Employees are very helpful with telling you, what needs to done to fix or neeeds to parts needs to be replaced. The are very knowledgeable in what needs too be done.

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Repairs were completed in a short time.

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We appreciate the kindness and service given. The quality is perfect.

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Can't see any sign of damage at all. I did find all my tires were over inflated, according to the manual. Easily fixed.

Customer Service

Didn't always return phone calls when promised. But friendly and helpful otherwise.

Returned Clean

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Returned Clean