Hawkins Collision Center

4.8 (336reviews)
96%
Mailing: 1304 E. Blue Earth Ave,  Fairmont,  MN  56031

In operation 7 years.

Stop in and visit our brand-new Collision Center building at Hawkins Chevrolet! ~All employees are fully trained with years of experience, to expedite your vehicle getting back on the road. Regardless of year, make or model. We can repair them all! ~You can rest assured knowing we provide a national limited lifetime repair warranty for workmanship & refinishing for as long as you own your vehicle. ~We provide an indoor estimating bay for quality estimates, along with a climate-controlled facility, including air conditioning and in-floor heating, to provide the best environment for quality paintwork and employee comfort. ~Being in a collision is stressful enough. We work directly with all insurance companies and their adjusters to make the repair process as simple and stress-free as possible for you, the vehicle owner. ~We provide several options for alternate transportation while your vehicle is being repaired. Stop by today and see why "The Difference is Hawkins!"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (336)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting that their vehicles looked brand new upon return. The attention to detail, precise paint color matching, and thorough cleaning of vehicles were frequently highlighted. Customer service received high marks for being friendly, professional, and transparent throughout the repair process. Several customers appreciated being kept informed via regular updates and emails. While a few customers noted delays related to parts availability or vendor issues - particularly around the holidays - many acknowledged these were outside the shop's control. One customer specifically mentioned having to call for updates themselves, and another noted a longer-than-expected wait time. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
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"They did an awesome job. You couldnt even tell where the dents and scratches were. I would definitely take a vehicle here again. Hopefully ..." Read more
"Very satisfied with the repair quality. They took their time and made sure everything was right, especially ..." Read more
"Estimates were clearly explained. The work was done thoroughly and with excellence."
"Great service! Hawkins did a beautiful job repairing the hail damage on both vehicles!"
"The repair itself was good and was done very quickly."
"Excellent experience with the Hawkins Collision team. Good communication throughout the repair process. Excellent work and quality. We highly recommend them."
"I had to call for updates."
"Any changes were told to me asap. Communication was amazing."
"They keep me informed and got ok done in a timely mater! Would recommend them to anyone!!!!!"
"I appreciated the regular updates."

My Experience

Yen was soo nice. Perfect Man for his job.

Likely to Recommend

I have talked to others that said they had a great experience, so I'm hoping my car was a one-off.

Repair Quality

The quality of work was excellent, the timeliness of the work was not.

Customer Service

Many times, I called myself for updates. The only reason we knew that the wrong parts were ordered was due to us calling.

Returned Clean

Likely to Recommend

Yes definitely

Repair Quality

I am happy with the work. Well done. The employees were friendly and. Respectfully. They did go to the extra mile in making my car back looking new. Thank you so much.😊

Customer Service

Very professional and friendly

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The repair was done very well and my vehicle looks like it was never damaged. Thanks.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

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Repair Quality

Customer Service

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Likely to Recommend

See previous.

Repair Quality

The repair itself was good and was done very quickly.

Customer Service

Repair staff were very pleasant; however I was disappointed in the value shown regarding my time as I was told to come in and pick up a loaner at 9 on a Monday when the loaner was definitely not there and didn’t arrive until 1 that day. It also took over a month to fit in my car in the first place. I just expected more. I’m normally not one to complain.

Returned Clean

My Experience

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Repair Quality

Customer Service

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My Experience

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Repair Quality

Great job and cost less than estimated

Customer Service

Nice to work with

Returned Clean

My Experience

They made the process easy! The repairs turned out perfect too, can't even tell it was in an accident. Highly recommend! These guys are the best.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

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Returned Clean

My Experience

Friendly staff and prompt communication.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

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My Experience

Jan had excellent communication with us. We were kept updated at every step. The repair work was beautifully executed, and all questions answered. This shop is a class act!

Likely to Recommend

Absolutely would recommend Hawkins Collison Center for anyone who needs repairs.

Repair Quality

Repairs were expertly completed and the communication during the process was outstanding. Jan and Connor were very professional and knowledgeable.

Customer Service

Excellent customer service.

Returned Clean

My Experience

Staff are really cool and make sure you’ve gotten all the help you need

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service! Hawkins did a beautiful job repairing the hail damage on both vehicles!

Customer Service

Returned Clean