Headquarter Toyota

4.7 (1,180reviews)
94%
5825 NW 167th St,  Miami,  FL  33015

In operation 29 years.

GREAT SHOP, GOOD PEOPLE

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 3:00 pm
* Holiday hours may differ.
Scion
Toyota

Reviews (1,180)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The quality of the work is poor. The car is now worse than when it was dropped off for repair.

Customer Service

Good communication skills from Carlos. Otherwise unable to understand staff.

Returned Clean

Likely to Recommend

Lo recomiendo sin ningún problema

Repair Quality

Muy buen trabajo quedó súper bueno

Customer Service

Son muy hambles y te explican bien todo el trabajo que hicieron

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Repair Quality

Customer Service

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Repair Quality

Great service

Customer Service

The manager Arnaldo and Carlos they keep me up to date with everything that was happening

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Repair Quality

First class service and excellent work.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Work was done well. Car looks and performs as good as before the accident.

Customer Service

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Repair Quality

Excellent service

Customer Service

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Repair Quality

I am writing to express my deep dissatisfaction with the bumper paint service recently performed on my vehicle at your shop. At the time of the estimate, I was clearly told by the estimator that the paint job and the damage repair would be completed to a 100% standard, leaving the area perfect and unnoticeable. Based on that assurance, I decided to move forward with the service. However, when I returned to pick up my car, the estimator was not available, and the first thing I noticed was that the dent on my rear bumper was still visible. Your team acknowledged the issue and assured me they would repaint and correct it, so I left my car once again. To my surprise and disappointment, when I picked up the car a second time, the result was exactly the same. I was told by your team—again, in the absence of the original estimator—that the job could not be done any better, and that the estimator should not have made the original promise. Moreover, no one could confirm whether the car had even been repainted again. This entire experience has been extremely frustrating. I was promised a result that was not delivered, and no one has taken responsibility for the commitment that was made to me. I was left without my car on two separate occasions for absolutely no improvement. Had I known the final outcome would be so unsatisfactory, I would never have agreed to leave my car at this shop in the first place. I kindly request that this situation be reviewed and addressed as soon as possible. At the very least, I expect someone to take accountability for what was promised and for the inconvenience I’ve been through.

Customer Service

Returned Clean

My Experience

Ac it's not working right 100%. Something's wrong with it they were supposed to fix it it was an insurance claim the guy say something about evaporizador he also told me insurance don't cover that I really don't understand

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Customer Service

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Repair Quality

Excellent customer service

Customer Service

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Customer Service

Excellent job

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Customer Service

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Repair Quality

Great customer service!!!!

Customer Service

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Customer Service

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Customer Service

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Repair Quality

Thank you everything exelente work

Customer Service

Todo exelente

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Likely to Recommend

Repair Quality

Great service, the management and staff was fantastic. Speedy and timely service and a professional finish. Carlos was great!!!

Customer Service

Returned Clean