Headquarter Toyota

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

I’m so really happy with your job, everything was perfect. The staff and service was exceptional. Thank Moises.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The whole process was smooth and very well explained, the actual repair work was done in a timely manner and with updated status of the repair and expected date of completion of work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excelent

Customer Service - 5.0/5.0 -

Excelent

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 2.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

There is one part of the car that is connected but not flush. This is the exhaust cover at the bottom end of the back bumper

Customer Service - 5.0/5.0 -

Bryan and the guys were excellent

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 2.0/5.0

Repair Quality - 2.5/5.0 -

Took 17 days to repair a bump , plus i told them if they could do the oil change they say yes but wasnt done . I have to call them for updates. Very disappointed

Customer Service - 3.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very Please with my car,I would rate a 10.

Customer Service - 5.0/5.0 -

Complet satisfied

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

I'm only giving this a 9 because I had to do my own follow-up to see where we were with the progress of my repair. After reaching out, the follow-up got better.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 3.0/5.0 -

The vehicle looks like it was rushed through the reassembly process some corners look too tight some parts aren't secured on all corners

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Horrible experience!!!!! I will never return to Headquarter Toyota.

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am very pleased with the repair job done to my car. It over exceeded my expectations. Kudos to the two servicemen that helped me out on the first day and my day of pickup!

Customer Service - 5.0/5.0 -

Phenomenal. The two gentleman that assisted me were very professional

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very satisfied.

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0 -

They didn’t seem to communicate with each other too well. One time I would call and get told my truck is ready the next day then next I call I get told it would be another week.. but but by a different person each time

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 3.5/5.0 -

I have to go back multiple times since the vehicle was not properly inspected to say that was 100% ready

Customer Service - 4.5/5.0

Returned Clean