Headquarter Toyota

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

After the job they did I am definitely recommending them and bringing my car back if I ever get damage again.

Repair Quality - 5.0/5.0 -

The car got damaged after a collision on all front and right side. All right side doors, rocker panel, fender, and front bumper got damaged, plus the interior frame between the doors. They replaced the parts and performed a great paint job! The car looks like new. They sprayed the old parts nearby to match the new and you cannot notice the car had an accident. They performed an impecable repair of the interior door frame as well. I am very satisfied with the repairs!

Customer Service - 5.0/5.0 -

The communication was great! From the lady that received my car to Carlos who kept me informed all the way thru the process. Carlos went above and beyond, always keeping me updated and being very kind and professional.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great and friendly service

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

everything was great

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Service was satisfied. Thank you

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excelent team, very professional. Thank you

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Carlos is very courteous, attentive to details and caring. He showed a great deal of professionalism on both occasions when he was assigned to my case. He continuously gave me updates on the state of the repair process, the cost of the repair and the estimated time of completion of the job. I definitely recommend him to your attention.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The Staff at Toyota Headquarters are well mannered, the vehicle was done in a timely manner, quicker than I expected, I appreciate the help that I received. Thank you. K would recommend Toyota Headquarters to others, even if they want to purchase a vehicle. Thank you

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thanks for great Team work!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great Team work!!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

Altamente recomendado

Repair Quality - 5.0/5.0 -

Excelente atención de parte de todo el personal y muy a gusto con el trabajo realizado por Uds.

Customer Service - 5.0/5.0 -

Excelente

Returned Clean

My Experience - 5.0/5.0 -

The fact that headquarters Toyota collision center it is an approved body shop by Allstate my insurance company meant a lot to me . If Allstate trust this place for repairs why shouldn’t I ? Also the moment that I approached the facility I was welcomed by Carlos Pimentel he went above and beyond to make me feel comfortable and confirmed that my repairs will be done professionally and fast . He was correct , my vehicle was done in 8 days . Thank you guys ☺️ Thank you Carlos 🤗

Likely to Recommend - 5.0/5.0 -

I have told all my friends and family I strongly recommend headquarter collision center

Repair Quality - 5.0/5.0 -

This is my second time filling this out , I was extremely impressed with the promptness of my repair and the quality as well

Customer Service - 5.0/5.0 -

Carlos Pimentel went above and beyond to make me feel comfortable and appreciated, he should be promoted any time soon , unlike the rest of the staff he is very focused on on his job and ethics, he may he young but was very professional.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Estoy muy agradecido por la reparación, atención y eficiencia con la que se dio solución a los daños que tuvo mi auto. Desde Carlos el front desk, Fidelito y otros que convirtieron la pérdida total en excelencia. Gracias

Customer Service - 5.0/5.0 -

Excelente

Returned Clean

Likely to Recommend - 5.0/5.0 -

I've has previous dealings with the body shop and was impressed with the work that was done and made it my business to return despite my living in Ft Lauderdale.

Repair Quality - 5.0/5.0 -

I was treated very well and was made to feel that me and my car mattered

Customer Service - 5.0/5.0 -

Customer service was very accommodating and reached out to me for every issue that popped up. I was @ no time left out of what was really happening with fixing my vehicle

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good

Customer Service - 5.0/5.0

Returned Clean