Heartland Auto Body

5.0 (445reviews)
100%
1515 W Peru St,  Princeton,  IL  61356
Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (445)

Customers say
Overall Customer Satisfaction
Customers consistently praise Heartland Auto Body for delivering exceptional repair quality, often describing vehicles returned looking brand new, both inside and out. Many highlight the complimentary interior detailing as a standout, unexpected touch that elevates the overall experience. The team is widely recognized for their professionalism, friendliness, and courteous approach. Timeliness is frequently commended, with numerous customers noting repairs completed ahead of schedule. Communication throughout the repair process is appreciated, with customers feeling informed and stress-free. A few customers noted minor areas for improvement, including proactive status updates without needing to call, and occasional delays due to parts availability - though these were generally understood and handled well. Overall, customer satisfaction is overwhelmingly positive, with many expressing they would not take their vehicle anywhere else.
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"Heartland Auto Body went above and beyond what I expected. Not only did they put my vehicle back together better ..." Read more
"Excellent work. My wrecked car was returned to me looking brand new again, spotless inside and out."
"They do amazing work every time!!! Best body shop in the area!!!"
"... done business with Heartland for about 18 years. Fast service, excellent work. I'd recommend to anyone. Owner is straightforward with information and quotes ..." Read more
"Repairs are always prompt and completed in a timely fashion"
"Ready almost a week early"
"I was told my car would be done in about a week, but I got it back in a couple days."
"Did amazing work on my vehicle! Very timely getting everything thing done properly! Couldnt be happier!!"
"It was two days after the estimated date."

Likely to Recommend

Repair Quality

Heartland did a fantastic job replacing my rear bumper !!

Customer Service

Returned Clean

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Repair Quality

They always do a great job.

Customer Service

They are efficient and I appreciate it.

Returned Clean

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Ofcourse

Repair Quality

Wonderful inside and out !!!

Customer Service

Very nice

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very happy with the repairs done to my car, on top of that they wiped down the interior and left me a reusable bag which I thought was a great touch to end our experience together! Jason's customer service was top notch. He and his team went above and beyond to help with my vehicle! Thank you again for all your help!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Cleaner than ever!

Repair Quality

Heartland Auto Body went above and beyond what I expected. Not only did they put my vehicle back together better than ever, but they also detailed the inside. It looks as if it came off the showroom floor. I highly recommend Heartland Auto Body for all your vehicle’s doctor visits.

Customer Service

Heartland Auto Body went above and beyond what I expected. Not only did they put my vehicle back together better than ever, but they also detailed the inside. It looks as if it came off the showroom floor. I highly recommend Heartland Auto Body for all your vehicle’s doctor visits.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The work looked great and they kept me in the loop well

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I can’t believe how good the repair looked. I looked at it from every angle and can’t find one bit of evidence that it ever happened. You guys do great work!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I'm very happy with the way the repair turned out. It looks outstanding

Customer Service

Returned Clean

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Definitely!

Repair Quality

Fast efficient service. Vehicle looks great!

Customer Service

Very attentive. Listened to issues, addressed all.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Good work

Customer Service

Returned Clean

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Very satisfied and team is proud of their work

Repair Quality

Car looks great and the detail work marvelous

Customer Service

Very friendly and knows their craft

Returned Clean

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Repair Quality

Customer Service

Returned Clean