Hendrick Collision Center of Concord
In operation 32 years, 17 years at this location.
Expert collision repairs for all makes and models. We work closely with all major insurance companies to ensure the highest level of quality. We strive for level 10 customer service!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 7:30 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very good work and attention to detail
Customer Service - 5.0/5.0 -
great updates and very pleasant to deal with.
My Experience - 0.0/5.0 -
Daniel barrier did a great job getting my car done, he communicated properly and clearly , the manager Dave was constantly telling me misinformation, speaking to me if I was a child, and not allowing Daniel to handle his own business. Daniel should be promoted!
Likely to Recommend - 5.0/5.0 -
As long as they would not have to deal with the manager. I would recommend this ship. The manager didn't know what he was talking about
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The manager Dave was a nussience and would not allow the representative Daniel to do his job appropriately.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Other than the forgetting to put two lug nuts back back knto.my rear wheel and the huge grease spot on my rear drivers seat it was fine. Daniel juMped right on it and corrected the blunders.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Daniel was awesome!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
After getting home I realized that the hood was never fixed. Your store says it was open 7pm but I could not get anyone to answer a phone at 6:30pm.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
You guys did not fix my hood. I tried calling and left a messag. No one has returned my call. Then I was sent a text asking how was my experienc - I told the issu. It said would be contacting me. Hasn't happened. Now you send me a survey?
Customer Service - 0.5/5.0 -
See previous comments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire team was great. I appreciate the communication to keep me informed of the progress of the repair.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very pleased
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
great customer service very professional my vehicle runs better than ever did before
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work, great communication! Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was excellent, my vehicle looks like new, and the work was completed quickly! Keep up the good work!