Hertrich Collision Center of Dagsboro

4.6 (1,965reviews)
96%
27420 Auto Works Ave,  Dagsboro,  DE  19939

In operation 5 years.

Welcome to Hertrich Collision Center of Dagsboro! We’re proud to continue delivering the Hertrich Collision experience at our Dagsboro location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Dagsboro location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,965)

My Experience

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My Experience

Was not completely repaired still have a broken reservoir for my windshield fluid. Don’t know how that was missed.

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Repair Quality

Customer Service

The work was very clean. Everything looked good. They just missed one part that was broken. It was my windshield wiper reservoir was still leaking.

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Would recommend

Repair Quality

Both times we have used Hertrich they did a great job.

Customer Service

Always friendly.

Returned Clean

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My Experience

Great job great communication. Thanks guys.!

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Repair Quality

Great work. Great communication

Customer Service

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Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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my jeep should have been cleaned when I picked it up

Customer Service

excellent

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Repair Quality

Customer Service

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Work was completed in a timely fashion. Job well done.

Customer Service

Returned Clean

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Repair Quality

Great job. Excellent customer service at the front desk!

Customer Service

Excellent

Returned Clean

My Experience

Dan only did you do a fantastic job repairing your vehicle but when I picked it up, it looked as if it had been completely detailed and showroom brand new unexpected and a pleasant surprise

Likely to Recommend

Repair Quality

The car had to have the windshield replaced again. Wasn’t done right the first time. At present the car is in your shop

Customer Service

Likely to Recommend

Yes most definitely.

Repair Quality

Yes, I have no complaints. They did a great job. Car was clean, done and great time.They kept me updated along the whole process.They did two cars had no issues.Very satisfied would use them again, but hopefully I don't need them again.But I would recommend them to anybody.Thanks a lot for all the great work. Especially since I messed up, you have 2 locations. My husband dropped the first one-off. It was the wrong location. They were very kind and understanding. They transferred the paperwork.We sent the car to the second location.No, issues, very understanding, very easy to work with... I think the first person I dealt with was melissa very kind very nice.Please hundred percent satisfaction on her...

Customer Service

No complaints very nice, easy to work with you.Don't get that nowadays.

Returned Clean

Likely to Recommend

Next to car rental

Repair Quality

Repaired on time as estimated.

Customer Service

Returned Clean

My Experience

Very professional and keep me updated on my vehicle

My Experience

Fast, friendly, perfect. Very pleased with all the updates. Great job everyone!

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Customer Service

My Experience

Speed of completion much faster than estimated. Having Enterprise right there a big plus.

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They did an amazing job.

Repair Quality

Customer Service

Returned Clean