Hertrich Collision Center of Dover
In operation 7 years.
Welcome to Hertrich Collision Center of Dover! We’re proud to continue delivering the Hertrich Collision experience at our Dover location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Dover location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Best customer service in Delaware
Likely to Recommend - 5.0/5.0 -
I’m so happy
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great job with the information and completion
Repair Quality - 5.0/5.0 -
Everything went very well and professional, Thank you
Customer Service - 5.0/5.0 -
Great communications.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did an awesome job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did a great job on my Rogue.
Repair Quality - 5.0/5.0 -
Very friendly staff. Received several updates on my vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the first point of contact; up until I picked my car up everything was done professionally and in a timely manner, and my car looked like I had just purchased it. The overall staff and experience was amazing. Thank you!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My vehicles appearance was brought back to showroom quality. I am very pleased with Hertrich Collisions customer service, timeliness and, quality of the finished job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Professional and courteous service.
Likely to Recommend - 5.0/5.0 -
If they have a vehicle from the Hertrich dealership, yes.
Repair Quality - 4.5/5.0 -
The car looks great👍🏼. Only concern is where in two areas that are not as flush as they should be. I brought it to their attention and was told it is fine and allowable. It really is very slight but they are aware and it is not necessary to alter it.
Customer Service - 5.0/5.0 -
Kyle was very helpful in making sure it was all good and took very good care of placing my plate frame back on as it was. Ty Kyle👌🏼
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kyle was wonderful to work with and everything was done and very quick time
Customer Service - 5.0/5.0 -
The work was done in a very short amount of time
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
I am only giving a 5 out of 10 right now because I am not able to wash my vehicle until at least 30 days