Hertrich Collision Center of Lewes New Road
Welcome to Hertrich Collision Center of Lewes New Road! We’re proud to continue delivering the Hertrich Collision experience at our Lewes New Road location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Lewes New Road location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff. Realistic expectations. It made the process painless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the first call, staff were extremely helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great service in a timely manner.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was pleased to have my vehicle scheduled quickly for repair.
Returned Clean
My Experience - 5.0/5.0 -
Great friendly staff and get communication!! Work was done in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and friendly staff work was completed in a timely manner
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jennifer communicated from start to finish with my repairs. She explained everything. The car looked great when I picked it up this morning. Thank you so much!!
Likely to Recommend - 5.0/5.0 -
This is my second car to be repaired here
Repair Quality - 5.0/5.0 -
I was very pleased with the communication throughout the process. Jennifer addressed all concerns. Thank you
Customer Service - 5.0/5.0 -
Customer service was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was my husbands truck that needed to be repaired and he is completely happy with the repairs and service !!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was done ahead of time and done PO perfectly. I would recommend this facility to anyone looking for a first class collision repair shop.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job. My car looks fantastic!! Tge staff was always helpful and pleasant.
Likely to Recommend - 5.0/5.0 -
Thank you, Linda King
Repair Quality - 5.0/5.0 -
It would be nice if you addressed this to the correct person- Linda King, owner of the car in question. In any case, although I believe I already answered this survey I thought Hertrich did a wonderful job with my car - it looks brand new! And the staff was helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked great and was finished ahead of time. If necessary I come back and will definitely recommend to family and friends.
Customer Service - 5.0/5.0 -
Everyone is very nice and helpful and the waiting area is clean and comfortable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
they do excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent work
Customer Service - 5.0/5.0 -
excellent work
Returned Clean
My Experience - 5.0/5.0 -
Fast, friendly and very helpful. Great body work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and great work. They kept me informed every step of the process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this business 100%! Without any hesitation
Repair Quality - 5.0/5.0 -
From the beginning, I walked in and I was greeted in the beautifully designed workspace
Customer Service - 5.0/5.0 -
Wish I could remember the first person I spoke with, but she took my information, was kind and friendly, and then I was introduced to the lady who looked at my car and made the assessment who was also very reassuring
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They explained everything!!