Hertrich Collision Center of Lewes New Road
Welcome to Hertrich Collision Center of Lewes New Road! We’re proud to continue delivering the Hertrich Collision experience at our Lewes New Road location. Designed to serve the community, our state-of-the-art facility is fully equipped to repair all makes and models of cars, trucks, and SUVs with precision and care Our team of highly trained, I-CAR certified technicians uses the latest repair technology to ensure every vehicle is restored to pre-accident condition. From minor repairs to major collision work, you can count on quality craftsmanship and attention to detail at every step. For more than 60 years, the Hertrich Family has built its reputation on trust, integrity, and exceptional customer service. That same commitment drives everything we do at our Lewes New Road location by putting your safety, satisfaction, and peace of mind first. If this is your first visit, we invite you to explore our website at www.hertrichcollision.com to learn more about us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Extremely satisfied with everyone in the entire process. Especially given the fact that it was a brand new car that they were repairing for us. It took a bit of the pain out of that experience. Would highly recommend them to everybody.👏🏻👏🏻
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair work to fix paint scratches from a parking lot drive by. Looks like new. Very happy with their work and the way they helped navigate thru the claim process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very nice there and kept me up-to-date on everything daily! Great experience
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
My Experience - 5.0/5.0 -
Great work and timely repairs. The vehicle cleanup was a nice and appreciated touch. The vehicle looks like it was never rear ended. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have done so
Repair Quality - 5.0/5.0 -
Excellent service and staff! I was very sad about wrecking my car but from the beginning with Michelle getting me registered ( even when I was teared up) and Caitlin taking the car into the "hospital" I felt confident all would be well. Matt kept me updated on status and when I picked her up she looked as good as new! Thank you! Bubbles Holmes
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Very professional, and took care of my needs nicely
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
My car is making sounds that I don’t recognize. It runs good and it looks perfect. Just an unfamiliar sound
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went smoothly. Great communication and staff very professional and kind!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful experience at Hertrich! Friendly service and expert repairs. I barely recognized my car when I went to pick it up because it looked like a brand new car and not like my 9 year old SUV!!!
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend this auto body shop to anyone. You can’t go wrong choosing them.
Repair Quality - 5.0/5.0 -
Excellent body work! My 2017 Subaru Outback looks brand new! As an added bonus, everyone there is super friendly and helpful!
Customer Service - 5.0/5.0 -
Excellent communication! I was kept informed of the progress they were making on my car. They made everything easy for me from start to finish.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Happy
Repair Quality - 4.5/5.0 -
Only problem something was left on when the truck was moved outside so when we got there to pick up the truck the battery was stone dead. Had to change battery to bring it home . We are pretty sure the gps was left on as it was upside down on the dash board guessing it was knocked down off the windshield or it fell. Had to get another battery that was charged to bring the truck home. Unfortunate situation but things happen. As far as I can tell the body repaired looks great. I'm recovering from surgery so can't really get out and inspect. Thank you john Light
Customer Service - 4.5/5.0 -
Only problem something was left on when the truck was moved outside so when we got there to pick up the truck the battery was stone dead. Had to change battery to bring it home . We are pretty sure the gps was left on as it was upside down on the dash board guessing it was knocked down off the windshield or it fell. Had to get another battery that was charged to bring the truck home. Unfortunate situation but things happen. As far as I can tell the body repaired looks great. I'm recovering from surgery so can't really get out and inspect. Thank you john Light
Returned Clean
My Experience - 5.0/5.0 -
Jennifer was excellent from the first moment to the pickup completed. She was very good at communicating at every phase of the repair and I would highly recommend this collision repair business!