Heyward Allen Toyota Collision Center

4.7 (378reviews)
92%
2910 Atlanta Hwy,  Athens,  GA  30606
Bot
Shop AssistantSparkles

In operation 35 years, 21 years at this location.

Factory Certified collison center. Repair all makes and work with all major insurance companies. Quality and customer satisfaction our number one priority. 24 hour tow service 706-543-0900

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (378)

Likely to Recommend

Repair Quality

Joy did an amazing job keeping us in the loop and she was a pleasure to work with!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Athens Toyota is the best car dealership ! Employees over the top! Make sure you check them out!

Customer Service

Great employees!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repairs look great!

Customer Service

Chuck was great at providing updates. Noah was a pleasure to interact with during check out.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The customer service was outstanding. Everyone was very communicative and friendly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Joy Lee is a awesome !

Returned Clean

Likely to Recommend

Repair Quality

They did a Great job!!!

Customer Service

The only thing that I can say is that the communication could have been better notifying me of the repairs on my car.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good job. Could not tell that it had been damaged!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Some Scratches on the door that was replaced and window doesn't comer up or down, the vehicle was for good amount for repairs, we can't believe the vehicle was inspected prior delivery. I'm still waiting for response from the shop.

Likely to Recommend

Repair Quality

Customer Service

Repairs weren't performed in the first time. it took too long to get it done, second visit was necessary, Not satisfied with the process

Returned Clean

Likely to Recommend

Repair Quality

We always receive great service at Heyward Allen Toyota. The body shop did a great job in repairing my 2018 Lexus. I entrusted them to handle the repairs instead of a Lexus dealership. The customer service is exceptional. Chuck and his staff are great, friendly and dependable.. .the best!!!

Customer Service

Exceptional and consistent!

Returned Clean

Likely to Recommend

For routine maintenance my experience over the many years I have had Toyota trucks I am a loyal of Heyward Allen motors.

Repair Quality

Customer Service

Failure to provide anticipated begin and end dates of repair so I could arrange for rental vehicle through my State farm policy'. This resulted in a major inconvenience to me.

Returned Clean

Likely to Recommend

I would never recommend anyone to Heyward Allen collision center. I am working with upper management to get a resolution for the poor quality job that was performed on my vehicle that is only 6 months old.

Repair Quality

The workmanship was poor quality, my vehicle has swirls and scratches, the section repaired has scratches and rough sections in the metal and fish eyes in the paint. My vehicle has paint dust inside and my new cargo mat is ruined with paint dust. I should have taken my vehicle to a collision repair center near my home.

Customer Service

The staff was friendly but the poor quality of workmanship declines the survey score.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean