Higbie Collision Inc.

4.9 (549reviews)
98%
188 Higbie Ln,  West Islip,  NY  11795

In operation 72 years.

Our collision repair facility negotiates with all insurance companies. New York State Insurance Regulation 64 states that your insurance carrier CANNOT tell you where to repair your vehicle. Repairs guaranteed as long as you own your vehicle. Mechanical repairs and towing also available. Personal service.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 11:30 am
* Holiday hours may differ.

Reviews (549)

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Repair Quality

Great job. Car was done in four days good as new - staff was friendly and polite and took care of getting my rental car back to where it had to go as well.

Customer Service

Said it in the previous screen. Polite and personable and clearly knew their stuff

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No hesitation to recommend this business. Highly recommend actually.

Repair Quality

Looks fantastic.

Customer Service

Very easy to deal with. Very professional.

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So nice and easy to deal with

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Great

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They are the BEST of the BEST. The person taking my calls was professional. The staff helped me with my claim and kept me informed about anything I needed to know. Would highly recommend them.

Customer Service

Best of the best

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Higbie did a great job on my repair. They were quick and professional to work with.

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Everything was great. Car was ready when promised.

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The only thing you could do better is have a bell in the office to let the guys in the shop know someone is waiting in there.

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always recommend Higbie, quality is the best around!

Repair Quality

My truck left there looking brand new

Customer Service

Returned Clean

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Absolutely

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Great staff and extremely great service! Very happy with everything that was done from the minute I walked in. Friendly great service. Artie was a real standout. He walked me through the whole process.

Customer Service

Everyone was great

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Excellent job

Customer Service

Great job

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They’re a quality shop, honest, take pride in their work and do excellent work.

Repair Quality

My car was repaired in the original time frame they gave me and the estimate was very accurate. My car looked perfect when it was finished.

Customer Service

I picked Higbie Collision as it was one of the choices my insurance company gave me and they’ve been in business for a long time, plus they were close to my job which made drop off and pickup easier for me. Everyone at the front desk was attentive, knowledgeable and thorough, they arranged pickup and return for a rental car, and the mechanic explained all the work that needed to be done, and how long it would take. They also guarantee their work for the lifetime of the car, which is top notch customer service. You can tell they take good care of their customers, whether first timers like me, and repeat customers. It’s great to see a business that takes pride in what they do.