High Tone Auto Body

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Very satisfied with work done. 3 day estimate turned into 10 day actual, however. No need to follow up. $#!+ happens....parts delayed...oh well.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Quality of work excellent. Just took 10 days intead of estimated 3

Customer Service - 4.5/5.0 -

Fine except for timing estimates

Returned Clean

My Experience - 5.0/5.0 -

Polite, efficient, and patient. While I hope to not need major repairs in the near future, High Tone will have my business moving forward. Thank you!

Likely to Recommend - 5.0/5.0 -

I will be a returning customer if need be

Repair Quality - 5.0/5.0 -

Like new!

Customer Service - 5.0/5.0 -

Helped me all the way through from dropoff to pickup!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent

Customer Service - 5.0/5.0 -

Excellent

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This is second time I have worked with High Tone and have been very pleased and frequently recommend them to others.

Customer Service - 4.5/5.0 -

Overall great, some slippage in communication but was over 4th of July weekend.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

it all looks good

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Vehicle was returned clean and to pre damaged condition

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Had to redo tape bondo line and metal flake is not close to original. Polish looks as if done with paper towels. Would not recommend. I detail cars so 1.5 hrs of 2 stage repair done to removed the scratches. Not impressed.

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Paint did not match, buff post paint was all swirls, had to have a bondo-tape line body work redone with obvious straight line which did not belong. Had to do a two stage detail. Really unimpressed.

Customer Service - 2.5/5.0 -

Not even a “sorry” when I picked it up after having to give it back for about an extra week without a car. Do you have any quality control? Just curious.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I told my friends this a great shop

Repair Quality - 5.0/5.0 -

I am very satisfied because a great job,well done and right on time

Customer Service - 5.0/5.0 -

They gave me a complete explanation about the job done

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I really appreciated the email updates. Also, John looked for salvage parts to try to reduce the cost. I really appreciate your repairing my car after the accident. Thanks so much!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This team is incredibly conscientious, knowledgeable, efficient and kind. They go the extra mile and "get it done right".

Customer Service - 5.0/5.0 -

Very competent and helpful.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Stellar, as usual.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job!!

Customer Service - 4.5/5.0 -

It took a little longer to fix than I was hoping for.