Highland Park Motors, Inc.

5.0 (253reviews)

100%

(847) 831-4200

550 Skokie Valley Rd, Highland Park, IL 60035

100%

See Photos

550 Skokie Valley Rd
Highland Park, IL 60035

Get Directions Email

About Highland Park Motors, Inc.

See Photos

550 Skokie Valley Rd
Highland Park, IL 60035

Get Directions Email

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (253)

Sort By:
Newest
Rating

251 Customers Rated

5 Stars

92.5% Complete

(234)
4 Stars

5.9% Complete

(15)
3 Stars

0.4% Complete

(1)
2 Stars

0.4% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with many highlighting the friendly, professional, and knowledgeable staff. Repair work was frequently described as excellent, with vehicles returned in pristine, like-new condition. Timeliness was a strong point, as numerous customers noted their vehicles were completed on time or even ahead of schedule. Communication was widely appreciated, with customers valuing transparency, proactive updates, and clear explanations throughout the repair process. A few customers noted minor hiccups such as missed initial repair items or limited updates on lead times, but these were highlighted as isolated incidents that were promptly addressed by the team.

Select to learn more

Service Quality
Timeliness
Communication

"Customer service was first rate! Everyone working in the office was very friendly and knowledgeable and ..." Read more

"... following a collision with my Pilot in Wisconsin. They arranged for my car to be towed to Muller from Wisconsin, gave me a loaner and helped me negotiate ..." Read more

"The guys there in the front office are do great…helpful, very communicative and were fully transparent in every aspect. They helped me save a few dollars ..." Read more

"They are organized, prompt, and extraordinarily easy to deal with. A pleasure to know they are there"

"Couldnt be better. Bend over backwards for you"

"It was early. A day early. Actually I picked it up on Friday. I expected it would be done on Monday"

"The repair was completed one day early."

"They said it would take a week and it was ready on Friday."

"It was done 1 day before promised GREAT!"

"They kept us in the loop every step of the way."

"Great service and they were very communicative. Positive!!!"

"Great communication- no surprises"

"Communication was at just the right amount."

"More communication about lead time"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Customer service was first rate! Everyone working in the office was very friendly and knowledgeable and ..." Read more

"... following a collision with my Pilot in Wisconsin. They arranged for my car to be towed to Muller from Wisconsin, gave me a loaner and helped me negotiate ..." Read more

"The guys there in the front office are do great…helpful, very communicative and were fully transparent in every aspect. They helped me save a few dollars ..." Read more

"They are organized, prompt, and extraordinarily easy to deal with. A pleasure to know they are there"

"Couldnt be better. Bend over backwards for you"

"It was early. A day early. Actually I picked it up on Friday. I expected it would be done on Monday"

"The repair was completed one day early."

"They said it would take a week and it was ready on Friday."

"It was done 1 day before promised GREAT!"

"They kept us in the loop every step of the way."

"Great service and they were very communicative. Positive!!!"

"Great communication- no surprises"

"Communication was at just the right amount."

"More communication about lead time"

Danny (Honda owner) reviewed 8/31/26

Excellent work! Would recommend highly!!

Extremely helpful with the repair process!

Michael (Volkswagen owner) reviewed 8/17/26

Lillia (Honda owner) reviewed 8/17/26

My car came back in Excellent repair condition & I was very pleased with that!

Personnel were helpful & patient

Geetika (Honda owner) reviewed 8/3/26

There was no significant out of pocket cost for my repair so I wasnt concerned about cost. I dont know how competitively priced this place is versus others.

Very friendly and communicative. Easy process overall.

Danny (Toyota owner) reviewed 7/9/26

Elizabeth (Volkswagen owner) reviewed 7/9/26

Lisa (Honda owner) reviewed 7/6/26

Excellent throughout entire process from entire office staff to including repair work.

Connie (Subaru owner) reviewed 6/25/26

Everything is great

Michael (Lincoln owner) reviewed 6/9/26

Excellent service and first rate repairs! I will definitely recommend the shop to friends and neighbors.

All visible signs of damage gave been perfectly repaired. I couldn’t be more pleased with the work.

Customer service was first rate! Everyone working in the office was very friendly and knowledgeable and the team went above and beyond to ensure the car was repaired in the promised time frame—it was actually finished a day early—and provide me with a smooth, easy experience as a customer.

Jeffrey (Honda owner) reviewed 6/8/26

Everything was fine so far.

Michelle (Toyota owner) reviewed 6/8/26

Patricia (Honda owner) reviewed 6/8/26

Excellent service

Suzanne (Honda owner) reviewed 6/1/26

Huifang (Honda owner) reviewed 5/27/26

Rodrigo (Honda owner) reviewed 5/20/26

Marilyn (Honda owner) reviewed 5/18/26

A very professional experience. We were very satisfied.

Oleg (Toyota owner) reviewed 4/30/26

Nizam (Honda owner) reviewed 4/30/26

Great service

Michael (Volkswagen owner) reviewed 4/27/26

Fantastic Work !!!

Fantastic work !

Audrey (Honda owner) reviewed 4/23/26

Personnel are knowledgeable and the work was top notch

Excellent quality

Bob explained every step in the process and made this a smooth process. The entire crew were fantastic to work with.

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Highland Park Motors, Inc.

About Highland Park Motors, Inc.

Reviews (253)

251 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean