Highland Park Motors, Inc.
550 Skokie Valley Rd,
Highland Park,
IL
60035
USA
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- Spanish
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting the team's professionalism, friendliness, and dedication to going above and beyond. Repairs were frequently described as flawless, with vehicles returned in pristine, like-new condition. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Communication was widely appreciated, with customers valuing being kept informed throughout the repair process and transparency around costs and parts decisions. A few customers noted minor hiccups such as missed initial repair items or limited updates on lead times, though these were resolved promptly and did not significantly detract from the overall experience.
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Service Quality
"Customer service was first rate! Everyone working in the office was very friendly and knowledgeable and ..."
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"... following a collision with my Pilot in Wisconsin. They arranged for my car to be towed to Muller from Wisconsin, gave me a loaner and helped me negotiate ..."
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"The guys there in the front office are do great…helpful, very communicative and were fully transparent in every aspect. They helped me save a few dollars ..."
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"All great courtesy is top priority there"
"Excellent throughout entire process from entire office staff to including repair work."
"It was early. A day early. Actually I picked it up on Friday. I expected it would be done on Monday"
"The repair was completed one day early."
"It was done 1 day before promised GREAT!"
"One delay had to do with receipt of a wrong part but did not cause a problem as I got notice"
"Done on time"
"Great service and they were very communicative. Positive!!!"
"Communication was at just the right amount."
"Great communication- no surprises"
"More communication about lead time"
Michael
(Volkswagen owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lillia
(Honda owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car came back in Excellent repair condition & I was very pleased with that!
Customer Service - 5.0/5.0 -
Personnel were helpful & patient
Returned Clean
Geetika
(Honda owner)
reviewed 8/3/26
Likely to Recommend - 4.0/5.0 -
There was no significant out of pocket cost for my repair so I wasnt concerned about cost. I dont know how competitively priced this place is versus others.
Repair Quality - 5.0/5.0 -
Very friendly and communicative. Easy process overall.
Customer Service - 5.0/5.0
Returned Clean
Danny
(Toyota owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Elizabeth
(Volkswagen owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lisa
(Honda owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent throughout entire process from entire office staff to including repair work.
Customer Service - 5.0/5.0
Returned Clean
Connie
(Subaru owner)
reviewed 6/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything is great
Customer Service - 5.0/5.0
Returned Clean
Michael
(Lincoln owner)
reviewed 6/9/26
Likely to Recommend - 5.0/5.0 -
Excellent service and first rate repairs! I will definitely recommend the shop to friends and neighbors.
Repair Quality - 5.0/5.0 -
All visible signs of damage gave been perfectly repaired. I couldn’t be more pleased with the work.
Customer Service - 5.0/5.0 -
Customer service was first rate! Everyone working in the office was very friendly and knowledgeable and the team went above and beyond to ensure the car was repaired in the promised time frame—it was actually finished a day early—and provide me with a smooth, easy experience as a customer.
Returned Clean
Jeffrey
(Honda owner)
reviewed 6/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was fine so far.
Customer Service - 5.0/5.0
Returned Clean
Michelle
(Toyota owner)
reviewed 6/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Patricia
(Honda owner)
reviewed 6/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
Suzanne
(Honda owner)
reviewed 6/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Huifang
(Honda owner)
reviewed 5/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Rodrigo
(Honda owner)
reviewed 5/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Marilyn
(Honda owner)
reviewed 5/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A very professional experience. We were very satisfied.
Customer Service - 5.0/5.0
Returned Clean
Oleg
(Toyota owner)
reviewed 4/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Nizam
(Honda owner)
reviewed 4/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Michael
(Volkswagen owner)
reviewed 4/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic Work !!!
Customer Service - 5.0/5.0 -
Fantastic work !
Returned Clean
Audrey
(Honda owner)
reviewed 4/23/26
Likely to Recommend - 5.0/5.0 -
Personnel are knowledgeable and the work was top notch
Repair Quality - 5.0/5.0 -
Excellent quality
Customer Service - 5.0/5.0 -
Bob explained every step in the process and made this a smooth process. The entire crew were fantastic to work with.
Returned Clean
Brian
(Honda owner)
reviewed 4/10/26