Hillsboro Ford Collision Center

5.0 (47reviews)
100%
16 Antrim Rd.,  Hillsborough,  NH  03244

In operation 30 years.

Hillsboro Ford Collision Center is a Southern New Hampshire premium collision repair facility. From our state of the art frame measurement system to our aluminum repair capabilities we have all the tools and knowledge to repair any make or model vehicle. We use environmental friendly water-borne paints to help protect the environment and provide quicker turn around times on your repairs. Our goal is to provide high quality repairs on a timely basis. We provide the highest level of customer service through the entire repair process including text and email messaging to provide status updates while your vehicle is here. No job is too small for Hillsboro Ford Collision Center.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (47)

My Experience

The scope of work and length of time needed to complete the work was conveyed to me clearly. I understood that any changes during the work process would keep me informed as to what and why less or additional work was needed. The end result was a perfect match - no small effort with toning paint to match a 5 year old exterior - congratulations. The coordination with insurance was smooth and complete without my direct involvement.

Likely to Recommend

Hillsboro Ford did an exceptionally good job of keeping us informed and the work was top rate. Tough to color match a 5 year old car but it was spot on perfect. No needed to return for further corrective service.

Repair Quality

MMG handled the arrangements quickly and thoroughly. The affected people were also cooperative which made for an initial coordination of information smooth. Best to the claims department. All went exceptionally well.

Customer Service

Email and phone contact was smooth and cooperative from all parties that made the claims processing smooth.

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My Experience

Thought the automated updates were too "open" needed to be more specific on completion date. 3 day range was too broad for me.

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Returned Clean

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It was very well done.

Customer Service

He was thorough and professional

Returned Clean

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Ian Royal shepherded the job from beginning to end with excellent communication on all aspects of the job. As a result I will highly recommend Hillsboro Ford auto collision.

Customer Service

See previous comment.

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Returned Clean

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Returned Clean

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Llew was very helpful and responsive.

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The repairs for the damage from the tree falling were repaired perfectly. However, the car was a mess inside when we were told it was ready. Greasy fingerprints on the headliner, the dome light cover was off, the driver seatbelt was missing a piece and there was still a scratch on the hatch door that wasn’t there before.

Customer Service

Lew from the service department was phenomenal and extremely helpful! When we were told the car was ready and went to pick it up, it was still a total mess inside with issues it didn’t have before. Dirty/greasy headliner, broken seatbelt, still a scratch on the back. Leew fixes all of this for us before we left.

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3 issues. 1. bumper cover was not properly aligned on one side. 2. Emblems were not installed. 3. Glass vendor caused additional damage

Customer Service

Vehicle repairs incomplete. Glass vendor damaged rear defroster, still waiting for that to be repaired. It is taking far too long for Hillsborough Ford to correct issues.