Hillside Collision Center

229reviews
PO BOX 611,  Waldoboro,  ME  04572

In operation 50 years.

Hillside Collision is proud of the work we perform. We strive to exceed all of our customers expectations from the beginning to end of the repair process. We also are proud to be part of the communities we service. We thank you.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (229)

My Experience

Likely to Recommend

Repair Quality

Beautifuljob

Customer Service

Beautiful job

Likely to Recommend

Repair Quality

Customer Service

Owner very helpful- answered questions, frequently updated on progress, and supplied loaner vehicle free of charge. That saved insurance company money/ me,as well.

Likely to Recommend

Repair Quality

Customer Service

Great work and communication. Completed on time and very professional

Likely to Recommend

Excellent job

Repair Quality

Good job!

Customer Service

Excellent customer service!!!

Likely to Recommend

Repair Quality

Customer Service

Good about informing at first just not towards the end. Overall the rest of the service was good

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you. Nice to have the pickup repaired. Your shop is very professional.

Likely to Recommend

Repair Quality

Customer Service

Very happy with service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Good work

Customer Service

They do a good job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I sent this replay to Matthew Helton, your adjuster.First, Hillside Collision Center did a fine job repairing my car. The submitted estimate was $1,864.60, of which I paid $1,000 and Liberty Mutual covered the balance via an EFT to me. However, upon picking up my car the other day, i learned that Hillside had charged an additional $497.32, which amount was submitted to Liberty Mutual. This, to me, has 2 negative effects: 1) my insurance rates, I suspect, will reflect this increase in your paying this additional coverage, and 2) I shopped around for bids before deciding on Hillside. Hillside, before Liberty Mutual got involved, would not even give me a quote. A neighboring repair shop, Glidden Auto Paint and Body, gave me an estimate of $1,968.47. When I talked with a claims person at Liberty Mutual, they arranged for a quote from Hillside, and the claims person told me that the repair would be lifetime from Hillside, The quote from Hillside was was $1,854.60. Glidden’s quote was $113.87 more than Glidden. Therefore, I decided to use Hillside. Was this a mistake? So, without knowledge that Hillside’s quote was only a guestimate, not a fixed number, I decided to take Liberty Mutual advice and go with Hillside. Needless to say, I am extremely disappointed that Hillside did not stick to its estimate and that Liberty Mutual actually paid the additional $497.32. Is there anything that can be done? I feel like the consumer who is the loser in all this. Thank you for listening.

Likely to Recommend

Repair Quality

Customer Service

Scott went out of his way to accommodate my schedule

Likely to Recommend

Repair Quality

beautiful workmanship

Customer Service

very accomodating

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great service exceptional work and staff no doubt the best service I’ve ever had thank you Hillside auto very impressed thanks Simone and Deborah Cautela

Likely to Recommend

Repair Quality

Customer Service

Amazing work and customer service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

They were amazing to work with. Great detail. Very happy with the attention my car received.