Hite Collision Repair Center

5.0 (361reviews)

100%

(785) 843-8991

3401 West Sixth Street, Lawrence, KS 66049

100%

See Photos

3401 West Sixth Street
Lawrence, KS 66049

Get Directions Website Email

About Hite Collision Repair Center

See Photos

3401 West Sixth Street
Lawrence, KS 66049

Get Directions Website Email

Hite Collision Repair Center is a family owned collision repair business serving the Lawrence area since 1960. We strive to have the best quality repair possible for our customers! If you want it done right, take it to Hite!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (361)

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288 Customers Rated

5 Stars

75.6% Complete

(273)
4 Stars

3.6% Complete

(13)
3 Stars

0.6% Complete

(2)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new upon return. The shop receives high marks for professionalism, friendliness, and attentiveness throughout the repair process. Communication stands out as a key strength, with customers appreciating timely updates via calls, emails, and texts. While most repairs were completed on time or even ahead of schedule, a few customers noted minor delays, often attributed to parts availability or insurance coordination - factors largely outside the shop's control. Many customers highlight their long-term loyalty, repeatedly choosing this shop for all collision repair needs and enthusiastically recommending it to friends and family. A few customers suggested improvements in eye contact and proactive communication during delays, reflecting their desire for an even more inclusive and transparent experience.

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Service Quality
Communication

"The guys at Hite are all great to with with. They treat their customers with respect and dignity. They listen and care and always adress every concern. ..." Read more

"Great customer service and the body work repair on my car was excellent"

"... years. Fortunately, I do not have many accidents. But their recent repair work on my Mercedes, was outstanding. They communicate well - are very professional and ..." Read more

"The service is fantastic, and everybody from the manager to all the staff could not have been more attentive to getting my car repaired and back to me"

"Hite is THE best. I'll never go anywhere else for collision repair."

"Calls, emails and texts kept me up to date about my repairs"

"... recent repair work on my Mercedes, was outstanding. They communicate well - are very professional and courteous. I would recommend them without any hesitation." Read more

"There was frequent and timely communication about the status of the vehicle."

"Great job. Very responsive and great heads up proactive communication. Thank you."

"They kept me informed on how the work was going and when it would be completed. Very friendly and ..." Read more

Service Quality
Communication

Service Quality
Communication