Hoselton Collision Inc.
Proudly serving the Rochester, New York area since 1920! We are family owned and operated by four generations of the Hoselton family. Our dealership complex on the corner of Fairport and Marsh Roads in East Rochester, New York provides an easy and unique shopping experience of over 1500 new and used vehicles ALL IN ONE LOCATION! We are only 15 minutes from the city of Rochester and just off I-490. With a huge selection of new Toyota, Scion, Chevy and Nissan vehicles as well as over 200 pre-owned vehicles. Every new vehicle includes the exclusive Hoselton Advantage. Every used vehicle is also covered with a premium warranty package. We have satisfied customers from Buffalo to Syracuse and all over Rochester including: East Rochester, Fairport, Penfield, Pittsford, Victor, Webster, Irondequoit, Macedon, Palmyra, Walworth, Canandaigua, Henrietta, Scottsville, Rush, Chili, Churchville, Bergen, Avon, Spencerport, Gates, Brockport, Greece, Hilton, and Hamlin.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Yes I would recommend people
Repair Quality - 5.0/5.0 -
Car was repaired back to the way it was I was pleased the work
Customer Service - 5.0/5.0 -
Personal were professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would 100% recommend them to everyone.
Repair Quality - 5.0/5.0 -
Efficient. And work was great
Customer Service - 5.0/5.0 -
Derek was great. Im pleased with everything.
My Experience - 0.0/5.0 -
Great delays in completing bodywork Transmission hesitant when going into first gear this was not a problem prior to tune up
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service Honest answers
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Electronics were not working after I picked up the vehicle. Second visit required at Subaru dealer
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 1.5/5.0 -
I saw them treat another customer the same way. Seriously, get these guys customer service training.
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
They need to take a class on how to be pleasant. They present as people who don't want to be bothered. Don't even think about asking a question of these people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me informed of the progress
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The work that was done was very good. However, I found a small dent and a small scratch on the door that were not repaired. I’m sure they were from the same object that struck my vehicle, but I didn’t notice it until I got home.
Customer Service - 1.5/5.0 -
Promised the vehicle in 3 to 4 days. I called on the 5th day and was told the parts weren’t in. When I asked why they weren’t ordered before I dropped my vehicle off, there was no answer. This was a simple repair and the parts were obvious, not something that was discovered in the course of the repair. I was told the parts would be in the following Monday. I called Tuesday and the parts weren’t in. Poor communication. The only call I received was to pick up my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repair quality was very good ! Length of wait, one week, was a little long.