Hub City Auto Body & Painting

4.9 (531reviews)

98%

(301) 797-8884

757 Frederick St, Hagerstown, MD 21740

98%

757 Frederick St
Hagerstown, MD 21740

Get Directions Website Email

About Hub City Auto Body & Painting

757 Frederick St
Hagerstown, MD 21740

Get Directions Website Email

In operation 47 years, 43 years at this location.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 12:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (531)

Sort By:
Newest
Rating

306 Customers Rated

5 Stars

52.5% Complete

(279)
4 Stars

4% Complete

(21)
3 Stars

0% Complete

(0)
2 Stars

0.4% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.8% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Regular text message updates are frequently highlighted as a standout feature, keeping customers informed throughout the repair process. Timeliness is another strong point, with multiple customers noting their vehicles were completed ahead of schedule. The cleanliness of returned vehicles, both inside and out, is frequently mentioned as a pleasant surprise. A few customers noted opportunities for improvement in communication consistency and minor finishing details, reflecting areas the shop continues to refine based on direct customer input.

Select to learn more

Service Quality
Timeliness
Communication

"The team did an amazing job, going above and beyond. Communication was frequent and clear without being ..." Read more

"... out of the loan in 5 days! My car looks perfect, repairs were done with the upmost professionalism. I appreciate their hard work and time they spent ..." Read more

"... on status of work couldn't ask for any better .and the work itself couldn't be any better paint match perfect on a truck thats13 years old would and will highly ..." Read more

"... professional, and they explained everything clearly. The repair was completed quickly, and the price was very reasonable. I highly recommend to anyone in need of auto repairs!" Read more

"... service. Communication is clear and constant throughout, work is well done and timely, and there is the sense that everyone cares about making the process as easy ..." Read more

"... was phenomenal. Couldnt have asked for better. The timing in which car was completed was done in timely manner as well. Earlier than expected date. I would give ..." Read more

"It was ready almost a week before!! :"

"Excellent communication. Car was repaired perfectly and ahead of schedule!"

"It was done earlier than it was supposed to be done!"

"Was done about 2 weeks before estimated it would be done!!"

"The communication was stellar!! My car is beautiful. I will highly recommend your company to anyone that ..." Read more

"... team did an amazing job, going above and beyond. Communication was frequent and clear without being too much. Timelines were clear and met. Highly recommend!" Read more

"Excellent and reliable service. Communication is clear and constant throughout, work is well done and timely, and there is the sense ..." Read more

"I received constant updates via text about my repair work status."

"Professional, informative, and friendly staff. Appreciated the text updates and communication regarding repairs."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The team did an amazing job, going above and beyond. Communication was frequent and clear without being ..." Read more

"... out of the loan in 5 days! My car looks perfect, repairs were done with the upmost professionalism. I appreciate their hard work and time they spent ..." Read more

"... on status of work couldn't ask for any better .and the work itself couldn't be any better paint match perfect on a truck thats13 years old would and will highly ..." Read more

"... professional, and they explained everything clearly. The repair was completed quickly, and the price was very reasonable. I highly recommend to anyone in need of auto repairs!" Read more

"... service. Communication is clear and constant throughout, work is well done and timely, and there is the sense that everyone cares about making the process as easy ..." Read more

"... was phenomenal. Couldnt have asked for better. The timing in which car was completed was done in timely manner as well. Earlier than expected date. I would give ..." Read more

"It was ready almost a week before!! :"

"Excellent communication. Car was repaired perfectly and ahead of schedule!"

"It was done earlier than it was supposed to be done!"

"Was done about 2 weeks before estimated it would be done!!"

"The communication was stellar!! My car is beautiful. I will highly recommend your company to anyone that ..." Read more

"... team did an amazing job, going above and beyond. Communication was frequent and clear without being too much. Timelines were clear and met. Highly recommend!" Read more

"Excellent and reliable service. Communication is clear and constant throughout, work is well done and timely, and there is the sense ..." Read more

"I received constant updates via text about my repair work status."

"Professional, informative, and friendly staff. Appreciated the text updates and communication regarding repairs."

Alan (RAM owner) reviewed 9/8/26

Abdul (Jaguar owner) reviewed 9/7/26

Very good work

Very nice

Richard (Hyundai owner) reviewed 9/7/26

Vince (Ford owner) reviewed 8/31/26

The shop did an awesome job installing my new wheel well. Better than the factory, that’s for sure. I’ll continue to bring all of my body shop needs to Hub City!

Susan (Lincoln owner) reviewed 8/28/26

Kept me updated!

James (RAM owner) reviewed 8/27/26

Have always had Hub City do work on my cars and always top notch

Peggy (BMW owner) reviewed 8/26/26

Rachel (Volkswagen owner) reviewed 8/24/26

Josh is the best!

Mikyas (Kia owner) reviewed 8/18/26

U did good job, thanks

James (Kia owner) reviewed 8/13/26

Everyone was very kind and professional. I'll recommend you any time! Thank you.

I will recommend Hub City to anyone I know who needs body work. What a great company and what great work you did. Thank you so much.

Very knowledgeable, and we laughed a lot. Great people!

Christina (Ford owner) reviewed 8/10/26

Very satisfied! Quick and efficient team.

Galen (Kia owner) reviewed 8/10/26

Everything is great! Thank You Very Much!!

You’re the Best

Great job! Thanks so much

Wonderful

Clifford (Kia owner) reviewed 8/3/26

Every time my car was there for body repairs they did a pretty good job I have no complaints

Hub City did a pretty good job repairing my car , I've had other things done there before and highly recommend them. Thanks again!

Staff was friendly and professional.

Gary W & Judith A (Honda owner) reviewed 8/3/26

Thanks for everything very good work

Very good work

Patricia (Chevrolet owner) reviewed 8/3/26

Would recommend

Great service

Wonderful

Gary (Ford owner) reviewed 7/30/26

Excellent job, Thank you I have more work coming your way.

James (Toyota owner) reviewed 7/27/26

The communication was stellar!! My car is beautiful. I will highly recommend your company to anyone that will listen.

100% recommend

My car is as good as new! Excellent paint job.

Excellent! I received updates throughout the process. I never had to question status of my repair.

Janet (Toyota owner) reviewed 7/24/26

As usual, satisfaction guaranteed with Hub City Auto!!! My car looks and drives better than before. I liked the updates and appreciated all the expert advise on dealing with the Insurance Company too. The people and service was the best and thanks to all of you for a job WELL DONE!!!

John (Toyota owner) reviewed 7/22/26

You guys are the best and will always have my business thanks a lot

Alfred (BMW owner) reviewed 7/20/26

Fantastic job and great communication throughout the process

Top of reviews

Hub City Auto Body & Painting

About Hub City Auto Body & Painting

Reviews (531)

306 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Real reviews from real customers