Hub City Ford Body Shop

4.7 (965reviews)
95%
2909 NW Evangeline Thruway,  Lafayette,  LA  70507

In operation 83 years.

At Hub City Ford Body Shop, we have been serving our community in Louisiana for generations. As a presence for over 75 years, our shop has seen automotive design trends come and go. When you are in an accident, you're going to need repair for both the collision damage and mechanical damage to the vehicle's systems. Hub City Ford Body Shop has the advantage of smooth coordination with the Service and Parts department, allowing our experts to work as a team to restore your vehicle's appearance and function. Our goal is to provide high quality repairs to all of our customers. We have a team of certified professionals committed to delivering excellent quality and service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (965)

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Repair isn’t complete. Now having air noise issues from door that was repaired. Molding of door is falling off after pickup

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Great customer service!

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Kaisha is the best

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They said they were going to do something different to the door and all they did was took the crease and they messed up the stripes at the bottom and he is very unhappy

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Repairs took 34 days which in my book is good. But I must say my car has a few issues after repairs! Both of my rear windows operate on the passenger rear window button controlled from the drivers side. The drivers side rear window button doesn’t work! And the door is pushed out a little my rear door notification is on and door is closed all the way! But they did offer to fix it which is very good! Staff was very professional and patient with me!

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Staff was amazing!

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Trust and integrity are number one, and neither was used!!

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All was well till I had to pay for my own mirror that got broken in the accident. I payed went and pick up my explorer and wasn't told anything about the mirror!! Drive off and the mirror almost falls off!!! I go back they knew what happend but did not tell me anything, they broke the part that holds the mirror in the motor, thet tried to say because it's an older model 07 barly over 100,000 miles, that it broke and they won't pay to fix it so I left. Called to have a manager call me, no call back so I called and asked to speak to someone that doesn't need to ask someone else, but can help me out!!! The owner called and now they are gonna pay and replace it!! But the lady tried to lie and tell me that it was already broken when I dropped it off, it was not. I could move it by hand or electricity and it did not fall off!!! So they are not honest if they mess up and that's just not acceptable at all. I am disabled and don't have money to throw around, I would have had them do the other work I needed, but an now afraid and don't trust them all all anymore. Sorry I am no lier and I don't like it at all, and I felt helpless and so angry it caused me stress I didn't need;(

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Because of the lie, it made everything not a good experience!

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Staff was very professional and helpful

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