Hynes Collision Center of Haverhill

4.9 (133reviews)

100%

(978) 521-1101

17 Lafayette Street, Haverhill, MA 01832

100%

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17 Lafayette Street
Haverhill, MA 01832

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About Hynes Collision Center of Haverhill

See Photos

17 Lafayette Street
Haverhill, MA 01832

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 3 years.

Auto Body and paint

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (133)

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Newest
Rating

131 Customers Rated

5 Stars

88.7% Complete

(118)
4 Stars

7.5% Complete

(10)
3 Stars

0% Complete

(0)
2 Stars

0.8% Complete

(1)
1 Star

0.8% Complete

(1)
< 1 Star

0.8% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. Several customers highlighted that the team went above and beyond by cleaning and detailing cars as part of the service. Timeliness was a strong point, with multiple repairs completed ahead of schedule. Communication was generally appreciated, with customers valuing regular updates throughout the repair process. A few customers noted areas for improvement, including occasional delays in proactive communication and minor issues such as a tire pressure warning light remaining on and a misaligned hatchback, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... Communication with them was always honest and timely They even detailed my car. It looked brand new when they were done." Read more

"My car inside and out looked better than when they got it. I feel they went above and beyond, and I would recommend ..." Read more

"This was by far the best experience I have ever had at a body shop. Everyone was excellent! They were courteous, and ..." Read more

"Amazing work!! They went above and beyond fixing my damage.. They cleaned my Pathfinder BETTER than the detailing ..." Read more

"Employees were friendly, knowledgable and they did a wonderful job with the repairs but also they cleaned the inside of my car too !! It looked like a brand new car !! ..." Read more

"Gave me a date of August 14 and I got it on August 4. That was incredible."

"4 days early!"

"Vehicle was ready the next day."

"It was almost a week early!"

"Was ready before promised"

"Very helpful, great communication, friendly, clean, fast, solid repair with lifetime warranty on their work."

"... business. They were pleasant, prompt and helpful. Communication with them was always honest and timely They even detailed my car. It looked brand new when ..." Read more

"... car too !! It looked like a brand new car !! Plus their communication was great with updates about my car." Read more

"I only received a call when my car was complete."

"... car, to inform how long the repairs would take but I didn't get a call from the repair shop or the insurance adjuster." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Communication with them was always honest and timely They even detailed my car. It looked brand new when they were done." Read more

"My car inside and out looked better than when they got it. I feel they went above and beyond, and I would recommend ..." Read more

"This was by far the best experience I have ever had at a body shop. Everyone was excellent! They were courteous, and ..." Read more

"Amazing work!! They went above and beyond fixing my damage.. They cleaned my Pathfinder BETTER than the detailing ..." Read more

"Employees were friendly, knowledgable and they did a wonderful job with the repairs but also they cleaned the inside of my car too !! It looked like a brand new car !! ..." Read more

"Gave me a date of August 14 and I got it on August 4. That was incredible."

"4 days early!"

"Vehicle was ready the next day."

"It was almost a week early!"

"Was ready before promised"

"Very helpful, great communication, friendly, clean, fast, solid repair with lifetime warranty on their work."

"... business. They were pleasant, prompt and helpful. Communication with them was always honest and timely They even detailed my car. It looked brand new when ..." Read more

"... car too !! It looked like a brand new car !! Plus their communication was great with updates about my car." Read more

"I only received a call when my car was complete."

"... car, to inform how long the repairs would take but I didn't get a call from the repair shop or the insurance adjuster." Read more

Anh (Toyota owner) reviewed 8/28/26

So far so good (Except for the little warning light on tire pressure. Is it OK and safe?) Thanks for your smooth, excellent repair work. Anh

Jordan (Toyota owner) reviewed 8/26/26

Everyone at Hynes did a a fantastic job, and was very helpful during the whole process!

Completely fixed the damage!

Excellent customer service!

Nancy (Toyota owner) reviewed 8/26/26

Absolutely, I will recommend them

Wow, this shop is top shelf! They did a fantastic job on my newer vehicle. They were open about the communication and they were just nice people all around.

Ian communication everyone there seems to be very happy. They have great music plan. Just a great experience.

Ellen (GMC owner) reviewed 8/19/26

Cullen (Hyundai owner) reviewed 8/17/26

Michael (Acura owner) reviewed 8/17/26

Great people! Very efficient. Did impeccable work.

Sandra (Subaru owner) reviewed 8/7/26

I was extremely pleased with the whole experience

My car inside and out looked better than when they got it. I feel they went above and beyond, and I would recommend them for anyone. They were wonderful to deal with.

They were a pleasure to deal with

Demetra (Toyota owner) reviewed 7/27/26

Santos and his team always go above and beyond. I know when I take my vehicles to them, they’re going to take great care in the work they do! I am always happy when I see the repairs!

Tucker (Chevrolet owner) reviewed 7/27/26

The service and repair was great. I just wish I could have driven my car while waiting for parts to arrive.

Lisa (Nissan owner) reviewed 7/27/26

TEN!!!!!!!

Amazing work!! They went above and beyond fixing my damage.. They cleaned my Pathfinder BETTER than the detailing I had a month ago!! I definitely suggest Hynes

Awesome and HELPFUL

Scott (BMW owner) reviewed 7/23/26

Andrea (Subaru owner) reviewed 7/23/26

Highly recommend to everyone.

Very helpful, great communication, friendly, clean, fast, solid repair with lifetime warranty on their work.

Great service team.

Jacques (Honda owner) reviewed 7/20/26

Very professional. The work was excellent. Will definitely recommend Hynes to all my friends and family

Patricia (Audi owner) reviewed 6/26/26

Michael (Genesis owner) reviewed 6/23/26

Dry happy with their repairs.

Very friendly and efficient

I thought that one repair wasn’t completed. They showed genuine concern and immediately checked my auto with me. It was my mistake the car was perfect.

Cheryl (Honda owner) reviewed 6/15/26

The Hynes associates were all very polite and respectful and had my car repaired in one day. They even cleaned my car I was very impressed with how fast they repaired my car.

Kelly (BMW owner) reviewed 6/8/26

Delila (Toyota owner) reviewed 5/25/26

Collen (Toyota owner) reviewed 5/21/26

Demetra (Toyota owner) reviewed 5/15/26

Amazing work! Great bunch of guys and they got my car done fast!!

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Hynes Collision Center of Haverhill

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Hynes Collision Center of Haverhill

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (133)

131 Customers Rated

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?