Ideal Automotive Services of Sunset Park

4.8 (383reviews)
96%
129 34th St.,  Brooklyn,  NY  11232
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Shop AssistantSparkles

In operation 11 years.

At Ideal Automotive Services of Sunset Park, we pride ourselves on providing reliable, high-quality auto body repair and service. Our skilled technicians are dedicated to making sure every vehicle is handled with care and attention to detail. Whether it's collision repair, paint jobs, or general maintenance, we work hard to deliver dependable results with a quick turnaround. Customer satisfaction is our priority, and we strive to make each visit as smooth and stress-free as possible. Come experience our commitment to quality and let us get you back on the road safely and confidently! We speak English, Spanish and Chinese.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (383)

My Experience

Friendly & helpful crew. The car looked amazing when I picked it up.

My Experience

The staff was very honest, polite and responsible. Thank you for great service.

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Repair Quality

Customer Service

Likely to Recommend

I already told Karen and the young man I think his name is Jason. I'm not good with names but I remeber his face that I would definitely recommend them both

Repair Quality

Unfortunately this was my 2nd trip to Ideal. I choose there services because of the awesome job they did on my 1st vehicle back in March of 2025. Due to an act of nature this July my second vehicle had to get work done and ideal nailed it again. The parts arrived quickly, the paint job was spot on, the customer service was excellent. They addressed all of my questions and concerns and they even were able to get my windshield replace by Jeep. The only downside, they were unable to replace my tints. God willing I would never need to use Ideal services again but If you require quality work and great timely services Ideal is highly recommended 👌

Customer Service

This was the 2nd time that Karen assisted me and she was great

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Repair Quality

Car looked great after being fixed after a pretty bad accident

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great job every time!! Thanks guys!

Customer Service

My Experience

It took so long but they did a great job!

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Repair Quality

Great job as always!

Customer Service

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Repair Quality

The body work was exceptional but forgot to do some minor things

Customer Service

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The work was very good. Everyone was very nice. It just seemed to take a long tome for the repair. Don't know if it was an insurance issue, a parts issue or too many cars to fix.

Repair Quality

The work was excellent. It just took too long.

Customer Service

Overall, very good, but a little slow on call backs.

My Experience

I am grateful that Ideal fought my battle with Geico and provided me with great work product.

Likely to Recommend

Repair Quality

Great job on fixing my car and dealing with the insurance company

Customer Service

My Experience

Your work is excellent and the administrators are super professional.

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Repair Quality

Car looks fantastic and new after body repair because of being rear ended. Great service!

Customer Service

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Repair Quality

a piece of plastic from the fender was left in my trunk. It was trash

Customer Service

I asked to reschedule my car rental to push out one more day because I was picking up car later. It did not happen. I had to call Geico to do it

Likely to Recommend

Not good follow up;

Repair Quality

There was no continuity in estimating as there was a change and I have to get additional work to be approved. Not sure of delivery date, so problem with rental car contract.

Customer Service

Except one person Karen and a new estimator Luke, it was difficult to follow up

Likely to Recommend

Yes recommend .Better avoid the accident

Repair Quality

Good job

Customer Service

Good job

Returned Clean

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Repair Quality

Customer Service

My Experience

I’m waiting on estimate that the manager should have send me for my front bumper

Likely to Recommend

Repair Quality

La gente que trabaja en ese taller muy amables,me arreglaron el carro en poco tiempo. Muchas gracias

Customer Service

My Experience