Imperial Auto Body of D.C.
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- Discover Card
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| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
11/8/16, I learned of a crack in my radiator that I had repaired yesterday. I suspect that this could be related to the damages sustained in the accident covered under this claim. I will contact you with regard to this later today, 11/9/16.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Body work was done fine. Thank you. But signal light was disconnected and wheel pressure low. I noticed this after I left and then had to go to jiffy to fix it.
Customer Service - 1.5/5.0 -
Very pleasant and welcoming staff. Thank you. However, timeliness is a problem. First appointment to review damage was delayed (relevant staff not available at the pre-set appointment). Second appointment to pick up car was cancelled with couple hours notice (because the spare part was not delivered or something unconvincing). This caused me to change work commitments at last minute and spend additional costs in car hire insurance. Not satisfied with that service.
Likely to Recommend - 0.5/5.0 -
See sbove
Repair Quality - 1.0/5.0 -
See comment above
Customer Service - 1.0/5.0 -
The. Oft work was good. But the big deal was the drivers side door which was not properly replaced. When they took it apart to install the left nuts and bolts rattling around inside. Most important the door handle was improperly installed and had to be redone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and clean shop, they got my car in no time!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I ALWAYS recommend them! They do EXCELLENT WORK!!
Repair Quality - 5.0/5.0 -
EXCELLENT work!
Customer Service - 5.0/5.0 -
Imperial Auto Body employees were pleasant to deal with from the beginning to the end. They explained everything and broke it down to where I could understand especially Garo. Thanks Imperial Autobody. I love your work but PRAY I won't have to bring my car to you anytime soon since this is my 3rd visit this year!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, helpful and professional