Imperial Collision and Mechanical of Huntsville

5.0 (105reviews)
100%
185 Interstate 45 North,  Huntsville,  TX  77320

In operation 12 years.

At Imperial Collision is a family owned auto repair business that has been serving the community since 2004. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process, we are all about customer service and to make sure our customer priority is number one.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (105)

My Experience

Outstanding body shop. They handled my truck repair quickly, kept me updated, and the body and paint work look like new. I highly recommend them and would definitely come back

My Experience

Honest, informative without excuses. These folks care about their customers. Highly recommend!!

My Experience

I had an outstanding experience with this auto collision shop. From the first phone call to picking up my car, the communication was clear, honest, and professional. They worked directly with my insurance company, explained every step of the repair process, and never made me feel rushed or confused. The quality of the body work and paint is incredible – you’d never know the vehicle was in an accident, the color match and panel fit are perfect. They finished the repairs when promised, kept me updated with calls and photos, and even detailed the car before I picked it up. The staff is friendly, knowledgeable, and clearly takes pride in what they do; I wouldn’t hesitate to recommend this shop to friends and family for any collision repair needs

My Experience

Staff was courteous knowledgeable very easy to deal with picked up the phone when I called

My Experience

Sharif has our complete trust when it comes to repairing our vehicles. This is our fourth vehicle that he has repaired two for hail damage and two for body damage repair. Impeccable eye for detail. Highly recommended.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service, great work!!

Likely to Recommend

I would recommend imperial

Repair Quality

Great service great work

Customer Service

Friendly and helpful customer service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Rental car got damaged from customer who rented but shop fix it like never happened with all OEM parts

My Experience

Thank you so much! Excellent job and very professional!

My Experience

Everyone was very professional and helpful. My Jeep means a lot to me so it was very important that I felt satisfied after someone hit me from behind, especially because it was less than 5 months old. Thank you so very much!

My Experience

After much research to try and find the best body shop I chose Imperial Collision to intrust with the body work on my car. I am 100 % satisfied with the quality of body repair. They were very upfront with everything, including giving me some information on how insurance would be handled and what to expect before I even left my car in their care. They kept me well informed and updated on how repairs were going and when I could expect to get my car back. They even had my car ready a bit earlier then the quoted day given at the start of everything. I highly recommend Imperial Collision in Huntsville. Top notch body work. My car looks as perfect as it did the day I bought it. And they even detailed ( cleaned ) car inside and out before returning it to me. Thank you for the amazing customer service and the perfect body work. Thank you for everything.

My Experience

The team that worked with me for my car repairs were compassionate, professional and fast! Jose was especially kind and knowledgeable during my entire experience. I recommend them highly to anyone that finds themselves in need of car repair. I feel like l was taken care of and will be using them again if the need ever comes up.

Likely to Recommend

Absolutely would recommend!

Repair Quality

Fantastic service!! Jose was awesome!!

Customer Service

The team was professional and I felt very taken care of every step of the way.

Returned Clean

My Experience

Your personnel were always courteous, knowledgeable, communicative, and responsive. The vehicle looks new. Great job, Imperiale!

Likely to Recommend

Repair Quality

The repairs made the vehicle look new again.

Customer Service

The estimated kept us well-informed.

Returned Clean

My Experience

Excellent service from start to finish. The team at Imperial Collision kept me updated throughout the repair process and delivered my car looking brand new. Very professional and trustworthy. Highly recommended!

Likely to Recommend

I would absolutely recommend this shop to friends and family. Excellent workmanship, professional staff, clear communication, and timely completion.

Repair Quality

Excellent service and outstanding quality of repair. The vehicle was repaired perfectly, completed on time, and the staff was professional, courteous, and very helpful throughout the process. Highly satisfied and would definitely recommend.

Customer Service

Outstanding customer service. The staff was friendly, respectful, and very professional. They communicated clearly, kept me informed throughout the process, and made everything smooth and stress-free.

Returned Clean

My Experience

I’m grateful to have my vehicle back up and running. It looks good as new! You can’t tell that I was in an accident at all. You guys had excellent customer service and communication throughout the whole process.

My Experience

I am so pleased with my truck… and the staff was great at Imperial. Thank you !

Likely to Recommend

Repair Quality

We were so pleased with Imperial. Thank you

Customer Service

Especially happy with customer seevice

Returned Clean

My Experience

The car looks amazing! No obnoxious gaps between panels and even returned the car detailed.

My Experience

All the staff members were professional and courteous. All my questions and concerns were addressed as well. Dropped off my vehicle and picked it up 11 working days later. I was very impressed.

Likely to Recommend

I already have.

Repair Quality

Everyone was professional and courteous.

Customer Service

Returned Clean

My Experience

I don’t think I can say anything better than keep being amazing. Thank you for listening and being understanding of my situation. My car is back to perfect thanks to you all. I add an 5 star review and will refer you to everyone I know!!! THANK YOU.