Intense Collision Center, Inc.

4.5 (609reviews)
91%
5402 53rd Avenue SW,  Fargo,  ND  58104
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Shop AssistantSparkles

In operation 23 years.

INTENSE Collision Center was founded in 2003 and is veteran owned and operated. We offer complete mechanical, collision, body, paint, frame and glass repairs. Our goal is to provide high quality repairs in a timely basis. Our top-notch technicians produce unbelievable work and focus on returning everything from the frame up to pre accident condition if not better. At INTENSE Collision Center, "We meet the nicest people...by Accident!"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (609)

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Repair Quality

Had to bring my vehicle in to another shop to fix the alignment after I returned with my vehicle here and it remained the same after it was "fixed".

Customer Service

I was not called one time over the course of 3 months on the update of my vehicle. I had to call and ask what was going on every time.

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Missed one important part of the repair. Otherwise ok

Customer Service

People upfront were good and explained the process well.

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Not your fault but it took Honda weals to get parts. Not happy with Honda!

Customer Service

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I wish the back door latch on the tail gate turned out better

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Will for sure recommend them to others.

Repair Quality

Quality work, done when promised. They are very knowledgeable and respond to all questions in a timely manner. They have worked on three of my vehicles and I wouldn't even think about going anywhere else. The always treat the customer with the utmost respect!

Customer Service

Service is top notch, highest quality and makes the customer feel at ease that the work is done right the first time.

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I would give a higher number if I could. I was very impressed by the staff. Very good.

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Repair Quality

Door makes a terrible squeaking noise, don't have time to take it back in,truck was there for 3 weeks already too get repaired

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Repair Quality

Work done looks great but the communication was pretty bad. I was originally told 1 week, so I called after a week looking for update and was told middle of following week. Again, middle of week I had to reach out and was told they were waiting on sensor calibration. By the end of the 2nd week I called again and was told they were waiting on insurance for payment when I had already mentioned at drop off that insurance sent me the payment. So again, work was good but communication needs improvement.

Customer Service

Work done looks great but the communication was pretty bad. I was originally told 1 week, so I called after a week looking for update and was told middle of following week. Again, middle of week I had to reach out and was told they were waiting on sensor calibration. By the end of the 2nd week I called again and was told they were waiting on insurance for payment when I had already mentioned at drop off that insurance sent me the payment. So again, work was good but communication needs improvement.

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I know there was transition in folks there at the office. but only one contact was made during the weeks my car was in the shop. Updates/texts/pics would have been good to get

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They were exactly what I was looking for and kept everything fast, efficient, and professional.

Repair Quality

Came in to get a quote after my pickup had some damage to it and they were fast and professional. Ended up calling the next day to get the work scheduled and within a week I was fully setup and back on the road. Great experience overall.

Customer Service

Staff had the experience needed to get right down to the details needed for my situation and find parts with a timeline on getting everything finalized.

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Repair Quality

Excellent communication and interior detailing of my car. I hope I don’t need you for a collision! But the only spot I would go.

Customer Service

Great communication.

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Speedy excellent friendly super clean amazing service !

Repair Quality

Great customer service and super fast repair !!!

Customer Service

Great service. !!

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Repair Quality

Definitely would come back again thank you

Customer Service

Everyone was so pleasant.