International Collision Repair

4.9 (243reviews)
96%
9817 E Burnside St,  Portland,  OR  97216

In operation 58 years, 24 years at this location.

Family owned and operated since 1968, ICR is one of the top shops in the Metro Portland area that specializes in collision repair of all vehicles large and small and takes pride in that fact. Our Customers are our greatest asset and they are the ones we strive to make happy. We are what we strive for with each and every Customer and vehicle: You will always receive professional quality body, paint, glass, mechanical and accounting services. We support our community and it's residents in keeping with current safety protocols and cleanliness and also support our other local small businesses to continue building a strong support system within the collision repair industry

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (243)

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I appreciate and trust their work. If I have need of collision repair again, I will return to International.

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Great work, amazing customer service, and car ready before estimated date.

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They were amazing!! Their customer service was incredible. The front staff went above and beyond to help us. She attempted to go as far as calling car rental on our behalf. Car was ready earlier than projected, which saved us on car rental. They were great and would highly recommend!

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She was amazing!! Wonderful person and just made sure we were good on all ends.

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Lizzy is very nice and helpful.

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I have referred 1 person and will continue. I have been here twice. I dont think I could have a better experience. The whole team awesome Lizzy kept me in the loop. John always helpful with explaing. Peofessional.knowlegable, friendly and sincere. My thanks to all

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I had your company recommended to me, and I will certainly offer the same recommendation around!

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Kept me informed, and returned my car to looking great!!

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When I called, was given info on the progress quickly, and when they called me, provided excellent customer service with dates I could expect the job would be completed.

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Lizzie is great, so much fun to deal with, john the owner is also great, would go back in a heart beat!

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The repair was exactly as promised & in the timeframe explained. Very happy with the repair

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Very very satisfied with all personnel especially Lizzie & Omar. They were very helpful & pleasant. I’ve worked in Customer Service & they are exceptional.

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Liz and John were amazing!

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Amazing work

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super friendly and helpful

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This would’ve been a perfect score but I found flaws in the clear coat and they had to buff it off while I had to wait for twenty minutes. Just thought maybe they should’ve had taken care of that before I picked up my car?

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This shop did an outstanding job of customer service, coordination, and top notch work on the repair.

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My experience from start to finish was outstanding!

Customer Service

Both Lizzie and Omar were welcoming, very professional, and went beyond in every way to make me comfortable with and trusting of your organization 😊

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