International Collision Repair

4.9 (243reviews)
96%
9817 E Burnside St,  Portland,  OR  97216

In operation 58 years, 24 years at this location.

Family owned and operated since 1968, ICR is one of the top shops in the Metro Portland area that specializes in collision repair of all vehicles large and small and takes pride in that fact. Our Customers are our greatest asset and they are the ones we strive to make happy. We are what we strive for with each and every Customer and vehicle: You will always receive professional quality body, paint, glass, mechanical and accounting services. We support our community and it's residents in keeping with current safety protocols and cleanliness and also support our other local small businesses to continue building a strong support system within the collision repair industry

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (243)

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most certainly

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Beautifully done and ahead of stated schedule...Wrote a Google review as well

Customer Service

Kelly, Lizzie and others I dealt with were friendly, positive and very easy to work with

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Lizy was very rude to say the list. I was refered through my insurance to their shop while we where in the process Lizy gave an okay for the car to be repaired without getting confirmation to repair from me. The car was repaired and the insurance company said they will pay part of it. Now, I am stuck! I can't take my car without paying what ever the insurance company didn't pay, i am not talking deductible. I asked why she repaired my car without my permission, that was when she called me a fraud. I couldn't shop around, compare prices or forget fixing it since it wasn't an emergency. When I took my car I was expecting to get the estimation so I could decide what to do, but it was impossible for me. I am making a long drama short. When I went to get my car I talked to a very decent guy at the front desk. He said they will talk with her, I didn't hear from them.

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Great job. Clean and professional

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Excellent service. Catered to my every needs.

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Everything was excellent!

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This is the 2nd time I’ve taken my car to receive work at International Collision. They never let me down. They exceed expectations in all areas.

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Definitely!

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Greatt service and great work!

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Friendly and kind

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Form time time I first called to the time I picked up the vehicle I felt valued. A sign on their reception wall stated it the best about a locally owned establishment. I can tell they live by that too.

Repair Quality

Lizzie and the rest of the team I interacted with were easy to work with and very helpful.

Customer Service

I never had any issues. They were calm and understanding when I first called in. They knew how to handle things with my insurance and rental car agency.

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Highly recommend

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Excellent service both in term of timeline , delivery and communication . Highly recommended and very nice people .

Customer Service

Above and beyond

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I already have recommended you to many folks!

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The staff were incredibly kind and helpful. They were super communicative about the status of my car and I would highly recommend them for anyone looking for repairs!

Customer Service

Yall were great and really knowledgeable abiut the whole process which made it a heck of a lot less stressful.

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The service and repair were both performed in an admirable fashion. I am so glad to have found such a friendly and reliable shop. I will certainly be recommending you guys to anyone in need of body shop services!

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Todo muy satisfecho

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Buen trabajo en todo y muy buen tiempo en arreglar mi carro

Customer Service

Muy amables todos

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