J & J Autobody
In operation 51 years, 29 years at this location.
Family owned and operated serving Lakewood and the South Puget Sound area since 1975. Our goal is to provide high quality repairs in a timely manner with excellent service, support and communication. We work with all insurance companies and customers that would rather pay for repairs out of pocket instead of filing a claim.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best quality from good people.
Customer Service - 5.0/5.0 -
Respectfull and knowledgeable
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got it done on time. Friendly service and car looks great!
Customer Service - 5.0/5.0 -
Customer service was prompt and friendly.
My Experience - 5.0/5.0 -
Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me informed which was important to me.
My Experience - 5.0/5.0 -
I am happy about keeping the customer updated about the repairs. Most exiting is keeping your word about the date the vehicle would be ready..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 4.5/5.0 -
Good updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job thks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely!
Repair Quality - 5.0/5.0 -
J&J has repaired my car twice. Since I was so satisfied with the first repair, I requested my insurance company consider J&J services. I highly recommend J&J.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This shop is amazing from start to finish
Likely to Recommend - 5.0/5.0 -
I have used this shop before in 2022 and will always recommend and come back
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The front desk handled everything involving my claim as I requested. Great customer service. Answered all my questions/concerns timely.
My Experience - 5.0/5.0 -
I had them paint my canopy had them fix the door on my car and now I’m gonna have them do my trailer. They’re on time honest fair priced love the people there friendly. They get a 10 out of 10. Very trustworthy and get high recommendation for me. Anybody needs a car done take it there you will be satisfied I am very picky person
My Experience - 5.0/5.0 -
Folks at J&J keep me well informed about status of repair as it progressed and helped coordinate with the rental car company. Work was outstanding and staff was very friendly , knowledgeable and efficient. Would highly recommend them to anyone for excellent car repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service I received was professional and friendly. They helped with my rental car and keeping me informed during the repair process. I am very impressed with the whole experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Professional and friendly service
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
J&J staff members are pleasant and knowledgeable. They were very transparent in showing us the paperwork from our insurance. Their proficiency in conducting business is evident. I was very pleased with how smoothly everything went, especially after an accident. It's no wonder J&J has stayed in business for over 30 years. My car was in tip-top shape and looked brand new. Thank you, J&J. Keep up the excellent work!
Customer Service - 5.0/5.0 -
Excellent customer service
My Experience - 5.0/5.0 -
It appears to be a great job I haven’t checked it all out yet But thanks for shining it up too.