J & R Collision Centers

4.9 (1,124reviews)
97%
3241 South Banker,  Effingham,  IL  62401

In operation 12 years.

J&R Collision Centers is a family owned, two generation collision repair center ran by the father and son team of Roger and Jake Buhnerkempe. Their history in the collision repair field dates back to 1980. Their brand new state of the art facility boasts two downdraft paint booths with bake and cure cycles, drive on unibody frame rack, computerized 3 dimensional frame measuring, waterborne spies hecker refinishing solutions. We not only pride ourselves on a first class repair, but the best quality customer service possible. We are an I-CAR Gold class facility, as well as OEM certifications/recognition from Ford, GM, Hyundai, Chrysler, Honda, Acura, Nissan, as well as a Ford Aluminum certified repair facility.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,124)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's exceptional service quality, with many noting repairs that make vehicles look brand new and excellent attention to detail. Communication stands out as a major strength, with staff providing regular updates throughout the repair process and being readily available to answer questions. The team is frequently described as professional, friendly, and accommodating. Timeliness receives positive feedback, with many repairs completed ahead of schedule or as promised. Customers particularly appreciate the unexpected interior cleaning service and the shop's willingness to go above and beyond expectations. While some customers experienced delays due to parts availability or noted communication gaps requiring them to initiate contact, the overall sentiment reflects high satisfaction with the quality of work and customer service approach.
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"Wonderful , Fantastic ,Great Job"
"Great People. Beautiful Job on Repair. Very Polite and Professional. Highly Recommend"
"... ahead of schedule and getting the van back to us. The quality of the repairs was outstanding. Thank you!" Read more
"It was like I was never in the accident."
"J&R did a fantastic job. The whole process was quick and painless. Couldnt have been happier with ..." Read more

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My Experience

My RAV4 looks amazing and I appreciate you guys working with me

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Good price and accommodating. Easy to work with.

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Easy to work with

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Looks good and thanks for cleaning the front seat area.

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My Experience

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Looks good as new!!!

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Fast efficient and reliable

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I am very pleased with the work and the service J&R did on my van. Thank you to all!

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The customer service was topnotch!

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Absolutely the best.

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All great from beginning to end!

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Excellent! Tanya is great!

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Great job as always! Thank You!

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