J & R Collision Centers

4.9 (1,143reviews)
98%
3241 South Banker,  Effingham,  IL  62401

In operation 12 years.

J&R Collision Centers is a family owned, two generation collision repair center ran by the father and son team of Roger and Jake Buhnerkempe. Their history in the collision repair field dates back to 1980. Their brand new state of the art facility boasts two downdraft paint booths with bake and cure cycles, drive on unibody frame rack, computerized 3 dimensional frame measuring, waterborne spies hecker refinishing solutions. We not only pride ourselves on a first class repair, but the best quality customer service possible. We are an I-CAR Gold class facility, as well as OEM certifications/recognition from Ford, GM, Hyundai, Chrysler, Honda, Acura, Nissan, as well as a Ford Aluminum certified repair facility.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,143)

Likely to Recommend

Repair Quality

I was totally satisfied with the work done on my car…thank you again for the wonderful crew and the work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car looks nice and I’m very pleased with the results. Body work was done due to someone hitting my vehicle. I was disappointed there was a lack of communication. I called to check on the status of the vehicle. It would’ve been nice if I received updates about my vehicle. I was told it would take a week or two but that was all i knew about what was being done.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car was repaired and returned on the date specified. Thank You !

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They done a great job, they went went over and beyond with their service. Would definitely use them again

Customer Service

Polite, courteous, and very helpful.

Returned Clean

Likely to Recommend

Repair Quality

They did a great job. The turnaround time was quick and they even detailed the inside of my car. Both the exterior and interior looked great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I was pleased my car looks great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

With out a doubt. Great people. Great work

Repair Quality

Wonderful , Fantastic ,Great Job

Customer Service

They were wonderful

Likely to Recommend

Repair Quality

Looks like new

Customer Service

Looks like new

Likely to Recommend

Repair Quality

My car looks great but the low rating is due to the POOR communication. It took 3 weeks of me calling to get an appointment. I was told it would only take a week. I understand things come up which is fine but no one called to update me that’s I wouldn’t be getting my car that Friday. So I called again on Monday and was told it would be done that Friday…..again I had to call at 3 on Friday to see what was going on. You were waiting on a part(again which is out of your control) but you could’ve called to communicate that with me I would’ve been understanding but instead I had to call and call to get any answers. Again the car looks great but the lack of communication was a nightmare.

Customer Service

Poor communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I never recommend ant business

Repair Quality

Poor communication with customer

Customer Service

Refer to number one

Likely to Recommend

Repair Quality

Kept me update on parts being ordered and the progress of my repairs

Customer Service

Ryan was very communicative we me on all matters with my car! I hit a deer on vacation and he listened to what our needs were

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work. Reasonable price. Great customer service throughout.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job and even cleaned the inside and outside of my truck which i was not expecting. Also Ryan was great and the girls in the office were really nice. I would definetly recemmond J & R Collision.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service