J & R Collision Centers

4.9 (1,142reviews)
98%
3241 South Banker,  Effingham,  IL  62401

In operation 12 years.

J&R Collision Centers is a family owned, two generation collision repair center ran by the father and son team of Roger and Jake Buhnerkempe. Their history in the collision repair field dates back to 1980. Their brand new state of the art facility boasts two downdraft paint booths with bake and cure cycles, drive on unibody frame rack, computerized 3 dimensional frame measuring, waterborne spies hecker refinishing solutions. We not only pride ourselves on a first class repair, but the best quality customer service possible. We are an I-CAR Gold class facility, as well as OEM certifications/recognition from Ford, GM, Hyundai, Chrysler, Honda, Acura, Nissan, as well as a Ford Aluminum certified repair facility.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,142)

Likely to Recommend

Repair Quality

Great job fixing the hail dents!

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Repair Quality

Couldn't have gone better.

Customer Service

Couldn't have gone better.

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My Experience

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I’ve had services done before and have never encountered any issues.

Repair Quality

The service was not completed properly the first time. I had to refuse to pick up the car on three separate occasions due to issues with the work done.

Customer Service

Ryan was amazing. He went above and beyond to ensure the car was delivered as expected.

Returned Clean

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Repair Quality

Need to hand wash vehicle to make a good determination.

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I have already told everyone about your service highly recommended by me.

Repair Quality

I think everyone involved all of your technical damaged little car of mine. I think everything is fine. I haven't really waxed the outside yet because you guys had it cleaned up pretty good. Your people are phenomenal. I told everyone at the beginning that if your technic as everyone there being nice it would be a pleasing experience and it was.

Customer Service

Everyone bent over backwards as far as I'm concerned. Thank you.

Returned Clean

Likely to Recommend

Would be a 10 if the communication was better. HOWEVER the work completed was great, and that is what matters more.

Repair Quality

The work completed is great. The communication during the time was lacking. We had to keep calling to get updates instead of the opposite. It took about six weeks to complete, and that is not what we were initially told, so updating us would have been nice. We were patient and the work was done well though.

Customer Service

Explained on last questions

Returned Clean

My Experience

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Thank you!!

Repair Quality

Customer Service

All the ladies were so helpful and kind. The gentleman that did the estimate was knowledgeable, nice and explained what was needed for repair.

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