Jacks Body Shop

4.9 (6,856reviews)
97%
2202 Rt 9,  Toms River,  NJ  08755
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Shop AssistantSparkles

In operation 40 years, 16 years at this location.

We've been repairing vehicles for more than 35 years. Our Certified Collision Center is known for its expertise, honesty, and stellar service. Here at Jacks Body Shop, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Toms River Area. Feel free to call us 24 hours a day for towing or claims assistance.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Ford
Genesis
GM Basic
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru
Volvo

Reviews (6,856)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff receives widespread recognition for being courteous, professional, and genuinely helpful throughout the repair process. Communication stands out as a key strength, with customers appreciating regular text and phone updates that kept them informed every step of the way. Timeliness is another highlight, as numerous customers were pleasantly surprised to receive their vehicles ahead of the promised date. The seamless coordination with rental car services on-site was also frequently appreciated. A small number of customers noted areas for improvement directly, including more proactive communication during longer repairs, stricter adherence to promised completion dates, and ensuring vehicles are fully inspected before customer pickup. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.
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"The quality of the work was phenomenal, the time it took was very little, and I was notified throughout the process. In my ..." Read more
"... four days of dropping it off at this body shop. The work quality was outstanding, and they even vacuumed both the driver and passenger sides of the car. They also ..." Read more
"Jacks autobody did a phenomenal job. The quality of the work was first rate. They kept in constant contact with me on where they were with the work and it was ..." Read more
"... throughout the entire process was outstanding, the bodywork is flawless, looks like brand new car. They made the process of a very stressful situation ..." Read more
"Shop did a great job. Excellent communication and finished the job a week earlier than expected!"
"... received a text message every day to keep me informed. I received my car 6 days before the promised date." Read more
"... find out why the car wasn't ready when expected. Repairs took 2.5 weeks longer than expected, which cost me extra in car rental charges. Repairs took longer than expected. ..." Read more
"My car was complete on time! Very happy you were able to complete my car so fast!"
"Excellent workmanship and the car was finished earlier than I thought. My thanks to the entire team."

My Experience

Chris was very helpful, explaining all that had to be done. I was told it would take about a week but in fact the repair was done in 3 days! When I picked up my car, Chris showed me what they had done and made sure I had no questions before I went home with my good-as-new car. The receptionist (sorry- didn’t catch your name) was also extremely pleasant and took good care of me. Would highly recommend Jack’s to all my friends and neighbors!!

Likely to Recommend

They did a fantastic job and I would recommend them to all my friends and neighbors!!

Repair Quality

My car looks brand new!

Customer Service

Everyone from the receptionist (did not catch her name) to Chris who explained everything to me and handled the repair was friendly, professional and extremely competent!! Great job. Made me feel secure in my choice of repair facility.

Returned Clean

My Experience

Tony and his fellow staff that I’ve interacted with since day 1, even before signing on the dotted line have been very professional, sensitive empathetic, and very pleasant. This is my first time here as a client, I’m very pleased and happy, and will be recommending them to others.

Likely to Recommend

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Returned Clean

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My Experience

Jacks auto was excellent in the repair job. They went above and beyond keeping me posted as to the progress of my vehicle but also did extra maintenance on my vehicle for a great price. I took my car to Maaco for a similar repair and they took forever to fix my vehicle and overcharge me. Tony from Jacks auto body called me right away when the car was ready. And they also gave me a lifetime warranty. Any other body work I need in the future, I will be heading to Jacks.

Likely to Recommend

Repair Quality

Great work, very friendly and courteous and the price was pretty great too.

Customer Service

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Repair Quality

Even though my car was totaled, I was treated kindly and professionally.

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Returned Clean

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Returned Clean

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My Experience

Great service and all around experience, highly recommend.

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Customer Service

Service was amazing. Tony couldn’t have been nicer and more accommodating.

Likely to Recommend

Not sure after all the delays.

Repair Quality

Customer Service

Due to delays in completion.

My Experience

Fast, informative, trustworthy. The entire process was seamless. My POC was great!

Likely to Recommend

Overall satisfactory from start to finish

Repair Quality

Comms were great. Paint was almost perfect Body work / installation was ok

Customer Service

Great

Returned Clean

My Experience

The whole process was made easy by the whole team. Once the claim was made the shop reached out to set appointment for estimate which was a breeze from there drop off appointment was made. Constant communication from start to finish was appreciated. The job itself was great vehicle looks like new can not tell that any damage was done.

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Returned Clean

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Returned Clean

My Experience

Great job! My vehicle looks brand new now. Thank you to everyone at Jack’s Body Shop!

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Repair Quality

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Returned Clean

Likely to Recommend

I’ve had two vehicles repaired here and both were satisfactory

Repair Quality

Jacks fixed my car and you would not even know there was any damage. Very nice people to work with.

Customer Service

Returned Clean

My Experience