Jacks Body Shop

4.8 (6,767reviews)
97%
2202 Rt 9,  Toms River,  NJ  08755
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Shop AssistantSparkles

In operation 40 years, 16 years at this location.

We've been repairing vehicles for more than 35 years. Our Certified Collision Center is known for its expertise, honesty, and stellar service. Here at Jacks Body Shop, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Toms River Area. Feel free to call us 24 hours a day for towing or claims assistance.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Ford
Genesis
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru
Volvo

Reviews (6,767)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for excellent communication, including proactive text and phone updates throughout the repair process. Timeliness is a strong point, with numerous customers reporting early or on-schedule completions. Staff professionalism, friendliness, and helpfulness are frequently highlighted, and the seamless coordination with rental car services on-site is appreciated. Some customers noted areas for improvement directly from their feedback, including more consistent proactive communication during longer repairs, clearer updates on delays, and ensuring vehicles are fully prepared upon pickup.
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"... communication throughout the entire process was outstanding, the bodywork is flawless, looks like brand new car. They made the process of a very stressful situation ..." Read more
"The body work is beautiful and seamless!"
"Amazing customer service!! And did a flawless repair of my vehicle. Would recommend to anyone seeking auto body repair ..." Read more
"I was very happy with Jack's Body Shop. Did a beautiful job on our bumper and we're very affordable , especially because we did it outside of insurance. ..." Read more
"Shop did a great job. Excellent communication and finished the job a week earlier than expected!"
"Above and beyond! Thank you!!! 2 days instead of 10 estimated Great service, above and beyond! Thank you!"
"... find out why the car wasn't ready when expected. Repairs took 2.5 weeks longer than expected, which cost me extra in car rental charges. Repairs ..." Read more
"... received a text message every day to keep me informed. I received my car 6 days before the promised date. Based on that experience,I would never hesitate to ..." Read more
"The only wise I have is that it took longer to repair than I anticipated but it runs very well thank you"
"... Jacks a few times for repairs on our vehicles. They always go the extra mile to keep you informed about every aspect of your repair. They always deliver with their finished ..." Read more
"... done on the second friday. With that being said, progress reports should be done at least every Friday to keep the customer up to date with the progress. ..." Read more
"... the start of the process all the way to the end. you kept me more than informed. there isn't anything that I would improve. you folks have a down. pat. ..." Read more
"... here again. The people were nice and patient but need to learn how to communicate!" Read more
"I loved the constant communication regarding the repairs progress. Front staff are patient."

Likely to Recommend

Repair Quality

Jack’s did an excellent job with my Audi. Chris was terrific. Communicated everything beforehand ( I had questions) and after the job was done.

Customer Service

Returned Clean

My Experience

I was completely pleased and surprised by the fact that current repair status was provided to us daily. Never experienced that from any other body shop. Plus our vehicle looks great! Thank you!

My Experience

Perfect job as usual as I experienced in the past with Jacks, thankfully not many times!! Kevin Wickham was a pleasure to work with throughout the entire process he is a true professional and great personality that certainly benefits Jacks!

My Experience

Great professional job and treated exceptionally well during the entire process from drop off to car rental to pickup and rental teo

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I LOVE this shop!

My Experience

Had to get my bumper fixed. Very professional and came out great! Very pleased.

My Experience

My Experience

The quality of the work was phenomenal, the time it took was very little, and I was notified throughout the process. In my opinion, this is one of the finest auto repair centers that I’ve ever dealt with the staff and reception. People were kind, compassionate and always willing to help, the technicians and customer care assistance was absolutely phenomenal.

Likely to Recommend

Repair Quality

The quality and craftsmanship of the work was phenomenal, the people were extremely polite and nice and very compassionate and sympathetic to the situation that I was in. I cannot say enough for a quality company with quality people that do a quality product. Thank you once again.

Customer Service

Extremely pleased

Likely to Recommend

Repair Quality

My car was ready the day before expected.

Customer Service

Likely to Recommend

Repair Quality

The team did a great job and Chris was great to deal with.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I especially appreciated the work done to have the car repaired in advance of the original date because of my leaving the shore

Customer Service

My Experience

Thank you it’s always so smooth and easy you guys make be it plus the quality of your work everyone I know says jacks

My Experience

Very pleased with the service, the people, and the repair work. They keep you advised daily on the progress of the repairs which is wonderful!!! It's a pleasant waiting area. I recommend Jack's to everyone.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This is the third time I have used Jack’s and am very satisfied with my experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I would trust no one else with my repairs Phyllis Schue

My Experience

Tony and his staff were so friendly, professional, and terrific to work with. We are elderly and my husband has Parkinson's Disease, and they really went out of their way to take good care of us--and our SUV looks beautiful!

Likely to Recommend

Repair Quality

Customer Service