Jacksonville Body Shop, Inc

5.0 (321reviews)

100%

(256) 435-5050

8035 Hwy 204, Jacksonville, AL 36265

100%

See Photos

8035 Hwy 204
Jacksonville, AL 36265

Get Directions Email

About Jacksonville Body Shop, Inc

See Photos

8035 Hwy 204
Jacksonville, AL 36265

Get Directions Email

In operation 24 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 4:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (321)

Sort By:
Newest
Rating

233 Customers Rated

5 Stars

69.5% Complete

(223)
4 Stars

2.2% Complete

(7)
3 Stars

0.6% Complete

(2)
2 Stars

0.3% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the repair shop for exceptional service quality, with many describing the work as excellent, professional, and exceeding expectations. Communication stands out as a major strength, with customers appreciating regular updates, text messages throughout the process, and clear explanations. The shop consistently delivers on time or even ahead of schedule, with many repairs completed faster than promised. Additional touches like vehicle detailing and cleaning surprise and delight customers. The professional, courteous staff creates a welcoming environment that builds trust and loyalty, with many customers stating they wouldn't go anywhere else and actively recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"The staff here were outstanding. Everyone I interacted with was professional, courteous, and made the process ..." Read more

"Could not be happier with the repair, customer service, or the timeframe. Everything was top notch!"

"Best in the business !"

"Amazing people and amazing work!!"

"Greatest body shop ever ! Great owner and employees. They do great work"

"Extremely fast service in and out in less than four days"

"They had my vehicle ready a few days before I expected a call."

"It was promised in two weeks and it was ready on Friday before promised on Monday."

"They done an excellant job and finished the job early."

"A day early!"

"We received text messages all the way through great job"

"They communicated with us throughout the entire process and kept with their original timeline"

"Great communication every step of the way thru the process"

"Customer services and communication were excellent."

"Great communication and service"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The staff here were outstanding. Everyone I interacted with was professional, courteous, and made the process ..." Read more

"Could not be happier with the repair, customer service, or the timeframe. Everything was top notch!"

"Best in the business !"

"Amazing people and amazing work!!"

"Greatest body shop ever ! Great owner and employees. They do great work"

"Extremely fast service in and out in less than four days"

"They had my vehicle ready a few days before I expected a call."

"It was promised in two weeks and it was ready on Friday before promised on Monday."

"They done an excellant job and finished the job early."

"A day early!"

"We received text messages all the way through great job"

"They communicated with us throughout the entire process and kept with their original timeline"

"Great communication every step of the way thru the process"

"Customer services and communication were excellent."

"Great communication and service"

Gregory (Nissan owner) reviewed 8/24/26

Great job on the repair. On time. Good experience.

Tacarra (Kia owner) reviewed 8/24/26

Excellent service and accommodating to our schedule. I would definitely go back

“Great, accommodating service! The staff was helpful, professional, and made the entire process easy. I really appreciated the excellent customer service.”

Scott (Honda owner) reviewed 8/21/26

Rick (Hyundai owner) reviewed 8/13/26

I am so satisfied with the results of my car repairs. Everything is like new and the service was excellent. Travis was my point of contact as he was a pleasure to work with, took care of everything that I needed. Very happy with the whole experience.

Travis was excellent

Ginger (Toyota owner) reviewed 8/10/26

Was satisfied even though it took three weeks to get my car back

Shannon (Honda owner) reviewed 7/31/26

Michele (Honda owner) reviewed 7/28/26

Vehicle was rear ended with a lot of damage. They were able to repair and looked like nothing had happened.

Austin (Toyota owner) reviewed 7/23/26

Luther (Nissan owner) reviewed 7/20/26

Thank you for getting me back on the road quickly and for detailing my car. Everything went better than expected. I recommend your shop highly

Great service and quick turn around

Nice friendly people

Demarcus (Dodge owner) reviewed 7/17/26

Estee (Toyota owner) reviewed 7/9/26

A Job Well Done 👍

Jennifer (Honda owner) reviewed 6/30/26

Stephanie (Hyundai owner) reviewed 6/30/26

No complaints they did an amazing job

Jeffrey (Ford owner) reviewed 6/20/26

Travis and staff were very nice. Service done on my Explorer was excellent and in a very timely manner. Thanks for the detail on my Explorer…looked great when I picked it up.Y’all are the best around in our area.We will definitely use again if needed.

Emma (Toyota owner) reviewed 6/19/26

J’ville Auto Repair simply the best in quality and service! The staff keeps the customer updated on the progress of the repairs! Very friendly atmosphere!

Kelly (Chevrolet owner) reviewed 6/18/26

Gregory (Nissan owner) reviewed 5/29/26

Ronald (Chevrolet owner) reviewed 5/26/26

Great work and friendly. Met all expectations.

Melanie (Hyundai owner) reviewed 5/25/26

Jesse (Nissan owner) reviewed 5/6/26

Good customer care with quality work and fast completion.

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Jacksonville Body Shop, Inc

About Jacksonville Body Shop, Inc

Reviews (321)

233 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

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Wesleys Paint and Body Shop