Jacksonville Body Shop, Inc

5.0 (321reviews)
100%
8035 Hwy 204,  Jacksonville,  AL  36265
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In operation 24 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (321)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional service quality, with many describing the work as excellent, professional, and exceeding expectations. Communication stands out as a major strength, with customers appreciating regular updates, text messages throughout the process, and clear explanations. The shop consistently delivers on time or even ahead of schedule, with many repairs completed faster than promised. Additional touches like vehicle detailing and cleaning surprise and delight customers. The professional, courteous staff creates a welcoming environment that builds trust and loyalty, with many customers stating they wouldn't go anywhere else and actively recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"The staff here were outstanding. Everyone I interacted with was professional, courteous, and made the process ..." Read more
"Could not be happier with the repair, customer service, or the timeframe. Everything was top notch!"
"Best in the business !"
"Amazing people and amazing work!!"
"Greatest body shop ever ! Great owner and employees. They do great work"
"Extremely fast service in and out in less than four days"
"They had my vehicle ready a few days before I expected a call."
"It was promised in two weeks and it was ready on Friday before promised on Monday."
"They done an excellant job and finished the job early."
"A day early!"
"We received text messages all the way through great job"
"They communicated with us throughout the entire process and kept with their original timeline"
"Great communication every step of the way thru the process"
"Customer services and communication were excellent."
"Great communication and service"

My Experience

Great job on the repair. On time. Good experience.

Likely to Recommend

Repair Quality

Excellent service and accommodating to our schedule. I would definitely go back

Customer Service

“Great, accommodating service! The staff was helpful, professional, and made the entire process easy. I really appreciated the excellent customer service.”

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I am so satisfied with the results of my car repairs. Everything is like new and the service was excellent. Travis was my point of contact as he was a pleasure to work with, took care of everything that I needed. Very happy with the whole experience.

Customer Service

Travis was excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Was satisfied even though it took three weeks to get my car back

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

My Experience

Vehicle was rear ended with a lot of damage. They were able to repair and looked like nothing had happened.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for getting me back on the road quickly and for detailing my car. Everything went better than expected. I recommend your shop highly

Likely to Recommend

Repair Quality

Great service and quick turn around

Customer Service

Nice friendly people

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

A Job Well Done 👍

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

No complaints they did an amazing job

My Experience

Travis and staff were very nice. Service done on my Explorer was excellent and in a very timely manner. Thanks for the detail on my Explorer…looked great when I picked it up.Y’all are the best around in our area.We will definitely use again if needed.

My Experience

J’ville Auto Repair simply the best in quality and service! The staff keeps the customer updated on the progress of the repairs! Very friendly atmosphere!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Great work and friendly. Met all expectations.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good customer care with quality work and fast completion.

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