Jacksonville Chrysler Jeep Dodge
At the Jacksonville Chrysler Dodge Jeep RAM Collision Center, we are dedicated to the full restoration of your vehicle to like-new condition. The quality of our work is strictly directed by standards set forth by the manufacturer including I-CAR Gold and ASE training. Furthermore, we back our work with a limited lifetime warranty. That’s the level of certainty we possess when it comes to the calibre of our service and our staff. That your vehicle was in an accident is unfortunate but thanks to Jacksonville Chrysler Dodge Jeep RAM Collision Center, an accident doesn’t have to be anything more than a minor inconvenience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service advisor is very friendly and knowledgeable about what needed to be done with my car. They kept me informed all during the process and the work was done very well. The car looks real nice.
Customer Service - 5.0/5.0 -
Customer service was very friendly and knowledgeable about the process and kept me informed all along the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job by all in getting our van looking great again!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
Took a month to repair half a bumper and bend an exhaust back in to place.
Customer Service - 5.0/5.0 -
Everyone was nice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jason and his team or very friendly professional always kept me informed throughout the process this was the third or fourth visit to the collision center and I've always been impressed and I would say highly recommended for sure
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
They take more than 3 weeks for a bumper repairs And they didn't have the kindness to service the car. I don't think I'll use the collision center again in the future.
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I would recommend for quality of parts but not for cleanliness of vehicle
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went well
Customer Service - 5.0/5.0 -
Fantastic
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jason at JCJD was very Professional and knowledgeable. I am very Satisfied with the results of my car.
Customer Service - 5.0/5.0 -
Very Respectful
Likely to Recommend - 1.0/5.0 -
I didn't purchase my car from this dealership, but it has been the one I've gone to for service. I've had the sideview mirrors replaced, under warranty, and they put on like they could care less. Dealership ships don't wash cars anymore, but they could at least vacuum them out and provide an air freshener. Even the car wash provides free air fresheners.
Repair Quality - 1.0/5.0 -
I had surface scratches to a panel. When they removed the panel they broke the tabs and charged me to replace the entire panel, which is asinine. There are new scratches on the bumper where the panel was removed. Also, I was instructed not to wash my car for 30 days, but they didn't wash it before it was returned. It's pollen season, my car is coated with it and I have severe allergies.
Customer Service - 1.5/5.0 -
The concept of paying for a part that was damaged by their repair staff was already ridiculous. I received 2 quotes prior to the work, one if they didn't damage the panel and another if they did. Of course the panel tabs were broken and once they started the work they called with a price much higher than either quote. When I challenged the price change, the service advisor became hostile, as if he was paying for the repairs. He then stated that he would get the additional $40 from somewhere else, whatever that means.