Jake's - J&R Collision Centers

4.6 (865reviews)
85%
5821 Hampton Avenue,  St Louis,  MO  63109

In operation 16 years, 14 years at this location.

Serving St Louis since 2011 with the highest quality collision repair in the area. We strive to provide unmatched customer service, personalized attention to detail on every customer's vehicles, We do things right the first time, repairing your vehicle to the manufactuer's standards of repair, not the way insurance companies want us to repair you vehicle. We're a small crew, but quality and customer service sets us apart from the big chain repair facilites. Check out our Google reviews as well as Carwise.com. Our newest employee has been with us since 2020 while our longest tenured employee has been with Jake's J&R since 2012.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (865)

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Local people who care about customer service is what I am always looking for! J&R delivered

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You did a good job! Thank you so much!

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I will always recommend

Repair Quality

Amazing! Thank you so much! My 2020 Honda civic EX looks like it was never hit! Thank you for working with me and my sticky situation, you guys matched my pearl white paint perfectly !

Customer Service

Thank you so much! Very surprised with how perfectly you guys matched my pearl white paint! So very happy with the work and it looks like my car was never hit!

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My Experience

Everything went smoothly. My car looks like new. Barb was pleasant, professional and kept me updated through it all. I want to tell your team. Thank you for a job well done!

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I would highly recommend J&R Collision Center to my family and friends. Their work is outstanding, and second to none.

Repair Quality

Barb Hamm and Eric Willcut provided me with outstanding customer service throughout the entire process. They were very prompt with their responses and always kept me up-to-date on the repairs on my car.

Customer Service

Barb and Eric were excellent in communicating with me. They email, spoke with me and provided me updates about their conversations with my insurance company.

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Already have, and always do

Repair Quality

As always, they deliver on time and quality. I go to no one else and I recommend them whenever I can

Customer Service

Barb is the best

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My Experience

Barb was incredibly helpful, and you guys did amazing work. 10/10

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My Experience

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Awesome work awesome people

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My Experience

They are very friendly Got the job done and email letting me know how they were progressing.

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excellant job

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Very friendly, helpful, efficient service.

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Eric and the guys always do a fantastic job with my vehicle.

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Always accommodating.

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Great service and quality work!!

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Very pleased with communication.

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My Experience

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Repair Quality

The whole experience was positive. Friendly staff and repair completed without any problems.

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My Experience

My experience was amazing from start to finish. I called to see if I could come in to get an estimate at approximately 445pm and Eric let me come right then and stayed late to complete my estimate. He had it emailed to me the next business day. When I was ready to schedule my repairs Eric was so easy to communicate with and so prompt in his responses. After I scheduled my repairs he talked me through the payment process with insurance and payment for my separate private repairs. About a week before my appointment my windshield caught a rock and crack and I reached out to see if they could squeeze in putting in a new windshield during my scheduled appointment time and he got it all arranged. My repairs were completed in 4.5 days which was very fast and I was kept updated through the process. When I picked my car up it looked amazing and they even cleaned the inside. It was vacuumed and completely wiped down. I was completely satisfied with the services and would recommend Jake’s to everyone! Thanks again!

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Repair Quality

Great job and very professional

Customer Service

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