Jeff Barnes Collision Center LLC

5.0 (642reviews)
100%
5202 Klee Mill Rd,  Sykesville,  MD  21784
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (642)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs that restore vehicles to like-new condition, often exceeding expectations. The staff is widely recognized for being professional, friendly, and genuinely caring. Communication stands out as a key strength, with many customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, with numerous vehicles completed ahead of schedule. Customers also frequently commend the cleanliness of both the shop and returned vehicles. A few customers noted areas for improvement directly in their feedback, including occasional delays due to parts or insurance, minor items missed during final inspection, and inconsistencies in automated update systems. Overall, the shop enjoys strong loyalty, with many customers returning and actively recommending it to others.
Select to learn more
"... friendly, professional, and knowledgeable. It was top notch! The entire team was a pleasure to work with." Read more
"Repaired to new state where you could not tell there was damage."
"My vehicle came back better than before my accident! Would highly recommend!"
"The repair work is beautiful. Staff is very welcoming.and friendly. Work was completed as scheduled and we received progress ..." Read more
"Parts were billed to insurance but not installed the spoiler on trunk had the tape exposed and could ..." Read more
"Excellent Service. Great communication. Its really hard to find today in the repair business. These guys rock !"
"... update system was not correct. Not a big deal, but the system was not aligned with the work schedule. Still did an exceptional job with my car" Read more
"Received near daily reminders and reports throughout the repair process"
"... take until March 25 to get the car back. However the texts from your team keeping us aware of the date it would ready and the progress as it was made was very informative ..." Read more
"Communication was great and my truck looks great"

Likely to Recommend

Repair Quality

The car looks new!

Customer Service

Always thorough, plenty of status checks, the work was on time. I'm very satisfied.

Returned Clean

My Experience

Had my car repaired promptly and went above and beyond.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Consistently great service! Beautiful work!

My Experience

Other than some missed cleanup, things went well. When the repair took longer than initially anticipated, Steve stepped in and made sure I had a loaner vehicle until the repair was completed. I would use them again.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Quality service and great communication

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I was referred to Barnes and I would definitely refer anyone that needs auto bodywork done if they want a superior job.

Repair Quality

Barnes was such a pleasure to work with. The staff was kind and prompt and the communication was outstanding. I would definitely recommend using them as they are good people with amazing skills!

Customer Service

Customer service was on point! Couldn’t have been any better

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looks great and was finished when they said it would be. Would recommend to others.

Likely to Recommend

Repair Quality

The camera seems to be foggy.

Customer Service

Customer service representative was informative.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Repaired to new state where you could not tell there was damage.

Customer Service

Staff helpful in seeing up repair and rental.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Maybe 100!

Repair Quality

Fantastic job!! Looks beautiful!

Customer Service

It was amazing. They kept me up to date all the way. The called or text me to let me know how things were going along the way!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Again Thank You to the whole team

Repair Quality

You all bent over backwards to make this as painless as possible. I can’t say Thank you enough.

Customer Service

Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean