Jenkins Collision Center of Leesburg
In operation 38 years.
Jenkins Collision of Leesburg is the appointed repair facility for 4 different dealerships. Including, but not limited to, Nissan, Honda, Hyundai, and Volkswagen. We have been apart of the Jenkins auto group family since 2013. Our goal is to provide quick and efficient service and excellent quality repairs. We update the customers throughout the repairs and provide them with a follow up call within 48 hours after the vehicle has been delivered. All of our workmanship and paint is warrantied life time to ensure top quality customer satisfaction!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Bottom line is the most important thing is the quality of the work. After having the car back for a week, it seems that the work was completed very well.
Repair Quality - 5.0/5.0 -
I picked up the car one week ago. From what I can see so far, very satisfied with the quality of the repair.
Customer Service - 2.5/5.0 -
I am a small female. When I first came in for the estimate, I dealt with two men, one of which was going out to my car to observe it and write up the estimate. I respectfully asked to join him to walk out to my car so I could express my concerns regarding the damage. He would not allow me to come out to my car with him. My car is almost brand new, a major investment, and the accident that damaged it was 100% not my fault. I felt that it was my right to come out to the parking area while he looked over my car. I definitely felt I was treated this way because I am a female. I initially considered going to another shop because of this, I truly felt my repair work was going to get short-changed because of his casual attitude toward my car and my concerns. But, we have had good experience with Wayne's in the past - in our family and among friends, so I chose to follow through with your shop. The woman at the front desk who checked me in for the repair work was terrific and made me feel much more like my car was in good hands for the repair work. If it is a company policy not to allow the car owner to express their concerns about the repairs, you should re-think that. I was in the car when it was hit, and had been driving it for several weeks by the time it was brought in for the initial estimate. So I felt I should be able to discuss how I was hit and what I observed with the car in the weeks after the accident.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Frustrating because of part being back ordered. Company was good.
Customer Service - 4.5/5.0 -
Again the delay because of the part was concerning
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
WOW!!! DAVID AND STAFF WERE SUPER. PERFECT COMMUNICATION AND PERFECT JOB IN EVERY DETAIL. Terrific work and service in every way. Lanny
Customer Service - 5.0/5.0 -
Perfect
Likely to Recommend - 5.0/5.0 -
Would definitely recommend Wayne’s for repair to be done
Repair Quality - 5.0/5.0 -
Appointment made and repair was completed in the time frame they had given me. Very satisfied with the repair. Would definitely recommend Wayne’s to anyone looking for car repair.
Customer Service - 5.0/5.0 -
Very professional and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am a repeat customer, and continue to speak highly of the staff and quality of the shop.
Repair Quality - 5.0/5.0 -
Quality of work is excellent.
Customer Service - 5.0/5.0 -
I was kept informed of progress.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
I am devastated that when I went to fill up my gas tank yesterday since picking up the vehicle that the fuel door won’t unlock. It appears when they replaced the rear quarter panel that they didn’t engage the cable to open from lever on lower dashboard. Car will be returned Tuesday after holiday weekend.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
A good experience.
Repair Quality - 5.0/5.0 -
They were courteous and had my car done on time! They did an excellent job on my car.
Customer Service - 5.0/5.0 -
Nice throughout the entire process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car fender looks awesome and the car drives great!
Customer Service - 5.0/5.0 -
Kept me updated on delays
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repair work was completed as promised, staff was very friendly and would definitely recommend them
Customer Service - 5.0/5.0 -
Friendly, explained the work to be completed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Beautiful job
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job Professional and friendly !! Highly recommend
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
It started out a little dicey I must admit, but I also recognize that the business had some employee incidences that through a monkey wrench into things. At the end, they did right by me and I’m satisfied with the work and service they gave me to make it right.
Customer Service - 5.0/5.0 -
See previous comment. All is fine.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
As I said the work was top notch but the quality of customer service needs to be improved.
Repair Quality - 4.5/5.0 -
The work was done to my satisfaction. The car looks brand new
Customer Service - 2.5/5.0 -
Phone calls were often not returned and the work took longer than we were told.