Jerry Graham Auto Body - Watsonville

4.8 (966reviews)
96%
107 Airport Boulevard,  Freedom,  CA  95019
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Shop AssistantSparkles

In operation 46 years.

Jerry Graham Auto Body is a trusted, OE-certified collision repair center proudly serving Monterey and the surrounding area. Known for quality workmanship and honest service, their skilled technicians use advanced equipment and factory-approved procedures to restore your vehicle the right way. They offer complete collision repair, dent removal, bumper and fender repair, paint matching and refinishing, paintless dent repair, scratch repair, and auto glass services — all performed with precision and care. Jerry Graham Auto Body maintains manufacturer certifications with Hyundai, Infiniti, Jaguar, Mazda, Nissan, Subaru, Tesla, Toyota, and Volvo, ensuring every repair meets strict factory standards. For dependable service and repairs done right, Jerry Graham Auto Body delivers quality you can trust.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (966)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Argued about a defect on the job that was done and had and had to leave the car six more days to finally had it fix. They felt I was trying to get something fix for free. But the matter was that they did make a mistake when the painted my Honda CRV . I had to argue to finally get it fix was able to take it home on the 3rd attempt. I felt that the person that clears the cars to take home was not professional and should not argue with the client. After all I’m the one and many other clients that this person that works for you Mike has a job. In the future I would probably take my business somewhere else.

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Repair Quality

Customer Service

Returned Clean

My Experience

A few scratches on paint from installing glass, trunk/trunk light assembly isn’t flush with body panel. Rear quarter glass gasket sticks out

My Experience

It was a great experience. Good communication

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

I really liked the job Watsonville auto body did on my car.

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Repair Quality

Customer Service

Original estimate 3 /4 days. Car was in shop over 2 1/2 weeks. Not very good communication

My Experience

Clear communication and patience with my questions. Thorough quality work.

Likely to Recommend

Yes for quality and efficiency, but with the caveat of be prepared to wait a few weeks.

Repair Quality

Customer Service

The final result was satisfactory but the whole process took so long! Two weeks to get an appointment for initial estimate, another three weeks to schedule a repair date, and ten more days in the shop. Almost six weeks total for a front hood replacement. They are either understaffed or too popular or both! But aside from the long wait, the repair was done thoroughly and technician explained everything. Staff was cordial and friendly.

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Repair Quality

Customer Service

Returned Clean

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Customer Service

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Repair Quality

My car looks beautiful, they kept me updated, very friendly, dealt with the insurance for me

Customer Service

Returned Clean

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Repair Quality

Customer Service

They did great work was very happy with co.

My Experience

My name is Tammy, not Ammu. The updates were great everyday until the initial day we were supposed to get our truck back. Then, getting updates was like pulling teeth. I finally just showed up!

Likely to Recommend

Repair Quality

The repairs are not complete … so pending on that. The communication was lacking on this. We got a text regularly UNTIL we went past the completion date. Then, no more updates. This is rough because you co tiny ally state if we cannot pick up our car we will be charged … so there we were coordinating rides in daily when the truck continued to not be done. The communication was not what we are used to for WAB.

Customer Service

Not great communication once repairs went over expected completion date

Returned Clean

My Experience

All great!!

Likely to Recommend

Perhaps !!!!!! Not sure 100 %

Repair Quality

The labor was really excellent but it took long days to finish the job ,the employees are not nice and they take too much time to do the job.

Customer Service

All the employees are not nice and polite, they look stress all the time .

Returned Clean

Likely to Recommend

Will continue to recommend

Repair Quality

Excellent job, will recommend

Customer Service

Very happy with service

Returned Clean

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Customer Service

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Repair Quality

Customer Service

My Experience

Everyone was friendly and helpful. The repair was perfect and was completed on time