Jerry's Collision Center.

1,237reviews
1940 E Joppa Rd,  Baltimore,  MD  21234

FRIENDLY, COMMITTED, AND SERIOUS ABOUT WORKMANSHIP

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,237)

Likely to Recommend

Rena was very easy to work with and positive throughout the process. This was the first time I had body work done on a car as part of an accident claim and I was not familiar with how the claims adjuster and insurance company typically communicate with the body shop.

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Excellent service

Customer Service

Service is good

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fast and efficient

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very informative and great communication

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The body work looked really good (although the color was not perfectly match). The car has a wobble in the rear end that still needs to be addressed.

Repair Quality

My repair is not complete? I’ve been experiencing a mechanical issue that has yet to be resolved.

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Thanks Ms. Rena

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There is some issue with my left front end. I did take the car back in and they look at it and it lessen but it's still there however. I am a bit sad that it's not the way it was before my accident.

Customer Service

Ms. Rena, showed awesome customer service with me I have no complaints with her service.

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Repair Quality

I think this repair should have been covered by the Toyota warranty and that Jerry’s Toyota should have arranged for Toyota to look at the issue.

Customer Service

Car was not ready when anticipated. Toyota warranty should have been explored for this repair.

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Great service as always

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There was a slight problem with the check from Geico.

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The repair eas excellent but Rena, the customer service representative had dome kind of attitude. I had to tell her about it. She maybe the cause of Jerry Chevrolet losing business.

Customer Service

See 1st comment

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