Jerry's Collision Center.

Likely to Recommend - 5.0/5.0 -

I would tell them..

Repair Quality - 5.0/5.0 -

Yall did a good job. Thanks

Customer Service - 5.0/5.0 -

She was very good. Thanks

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Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 0.5/5.0 -

No one at Jerry's offered to give me a reason my car was in the shop 2 extra weeks or reimbursed me

Repair Quality - 0.5/5.0 -

Totally bad service

Customer Service - 0.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It took a while but I believe whoever worked on my car did an Excellent job and I was very happy! Irk his was my 2st time using you and I definitely would feel confident that my car would be in the best hands at your shop! I am so Grateful!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 0.5/5.0 -

Very dissapointing experience for a Toyota certified shop.

Repair Quality - 0.5/5.0 -

Aftermarket bumper cover did not fit. It should have been test fit and the insurance company should have been notified. It was noticable from 10 feet after I was notified that the vehicle was ready. It was very disappointing doe a Toyota certified shop to say that the vehicle was ready when the cover obviously did not fit.

Customer Service - 0.5/5.0 -

Rena (the person at the desk) was helpful. However, the entire experience was disappointing.

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0

Customer Service - 1.0/5.0

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Likely to Recommend - 0.5/5.0 -

I would not recommend this place to a pit bull

Repair Quality - 0.5/5.0 -

Horrible..Aftermarket strut was put on my car that was too big, right side of car was higher then left side, car made loud crash sound when hit a bump or pot hole. Brought car back complained to Keith he drove car and denied hearing any noise. Mr. Tire and Sheehy Nissan heard the noise and stated it was a safety issue for me if I kept driving it. Jerry is a safety hazardous place and all tech including Keith needs to be fired...and Reena since she want to vouch for them being a receptionist. Would this type of work would have been done to their family members vehicle. Also paint don't match and now i have to pay out of pocket to get it painted metallic grey and not just grey.

Customer Service - 0.5/5.0 -

Poor after not doing the job correctly not one person apologize....Terrible customer service Kieth with tatoos all up and down his arm like a gang member..Rena terrible customer service...putting her nose in something that she no nothing about and just being dumb agreeing to what Keith said when the both were wrong and my adjuster advise me to take it to the Nissan dealer to fix the problem and Jerry Chevrolet have to pay Nissan...see how one idiot follow behind another...Rena

Returned Clean

Likely to Recommend - 3.0/5.0 -

There are better places

Repair Quality - 3.0/5.0 -

Job is not completely done. They could done more in detail.

Customer Service - 3.5/5.0 -

It’s ok

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Our car is just like new we are pleased

Customer Service - 4.0/5.0

Likely to Recommend - 3.5/5.0 -

I would live to refer but they need to change whole damage parts instead just fixing .they did fixing my some parts of exhaust pice so it is making vibrating sound.

Repair Quality - 3.0/5.0 -

This is my 3rd time there but this time car not fixed properly.the exhaust which they fixed is clearly making vibrating sound which is irate my ear.it is clearly making 2 different sound from 2 different exhaust pipe.

Customer Service - 5.0/5.0 -

Service are great.

Returned Clean

Likely to Recommend - 1.0/5.0 -

Not very communicative and the estimated date of completion wasn't close. It wasn’t until we called asking if the car is ready did we receive confirmation saying it was.

Repair Quality - 3.5/5.0 -

Looks good!

Customer Service - 1.0/5.0 -

The dates we received regarding when the car would be ready were jumbled. We would get one date, one day, then a new pushed bad date the next. We never fully felt as though it was a priority to let us know when we would be receiving our car back. I called and the receptionist said the car would not be ready until the following Monday. A minute after that call she called back saying the car was ready. I didn’t get the feeling there was quality communication between Jerry’s.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Got my vehicle in and out. It was a big repair and nothing was left out.

Customer Service - 5.0/5.0 -

Amazing team with friendly customer service

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

so far GREAT JOB THANKS!!!!

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean