Jerry's Collision Center.
FRIENDLY, COMMITTED, AND SERIOUS ABOUT WORKMANSHIP
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Reviews (1,237)
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- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Above and beyond satisfied with the work and the customer service
Customer Service - 5.0/5.0 -
Dale was a phenomenal service rep from start to finish!
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
It would have been nice to have updates more often considering my car was there a month. In addition it also would have been nice to come in to a clean, washed car.
Likely to Recommend - 2.5/5.0 -
Finishing a car in a timely manner is important. Returning the car to the customer clean is important. Appearance is everything.
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
I should have been updated more frequently. My car was in there a month and I only got one update. The next call was an apology because a wrong part was ordered while Ashley was on vacation and no one though to call me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very communicative through phone calls and texts
Returned Clean
My Experience - 5.0/5.0 -
JERRY'S CHEVROLET TEAM DID AN EXCELLENT JOB REPAIRING MY CAR. THEY EVEN WASHED THE CAR-A HAPPY SURPRISE! IT REALLY NEEDED IT. THEY WERE VERY HELPFUL IN PROVIDING TWO RENTAL COROLLAS. I WOULD RECOMMEND JERRY'S CHEVROLET FOR TOP SERVICE. THANK YOU. FLORENCE P SALADINO
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
the person I work directly was great. the person at the front desk on monday at 8:00 on March 16 in the morning was very rude it was an older gentleman
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0 -
They did an excellent repair job, even though it took more time than I expected.
Repair Quality - 4.5/5.0 -
I would give a rating of 10 if it had not taken over three weeks for the repair.
Customer Service - 5.0/5.0 -
Everyone was friendly and professional in every respect.
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Keep up the good work
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
My car repair took 6 weeks! There was poor communication from Dale. She would typically provide optimistic information about when the repair was going to be done, only to later move the finish date back a week or more. The work was not started because not all of the parts were in, although most of the work could have been completed pending arrival of the last part, which would have sped up completing the entire job. There were also very long delays getting parts, which are supposedly GM's problem, but this was very disappointing--to have to wait weeks for a part for a new car.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
I was given a very vague estimate of how many days it would take for my repairs to be done. The person handling my claim assured me that it was on the lower end of the range that I was given. Not only was I lied to about that, but they were very hard to work with. Communication was lacking at best. My insurance adjusted the deductible I was to pay well before my car was to be picked up. The morning of pick up, three weeks after the initial estimate, I was still requested to pay a higher deductible than what the insurance had adjusted it to. Dale had blatantly lied to me saying she hadn't heard about this adjustment, however my insurance has specific dates and times that he called and contacted her to leave messages about it. Not all of my parts were in by the time I need my car, so I picked it up before it was finished and I'm still waiting to hear back when the remaining parts will come available. However, my most concerning part of my experience with Dale was when she told me "your suspension is shot." She then asked if I had certain parts replaced anytime recently, which I replied no before checking my records. My car drives exponentially worse than it did before I dropped it off. My steering wheel shakes when I get above 55 mph. My wheel turns towards the left as well. They have listed that the shop completed an alignment, but it is obvious it had not been done or done properly. I am extremely unhappy about the service I received. I only plan to return for my parts that are missing.
My Experience - 5.0/5.0 -
The communication is fantastic. And the job was well-done! I was so surprised to find the car was spotless.