Jerry's Collision Center.

1,237reviews
1940 E Joppa Rd,  Baltimore,  MD  21234

FRIENDLY, COMMITTED, AND SERIOUS ABOUT WORKMANSHIP

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,237)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service was amazing The damage appraiser, Dale, was impeccably professional and informative. Communication was seamless and forthright. Dale kept me abreast of the condition of my vehicle, my options and the timetable for the completion of the work with seamless phone,text and email communication. Dominic, also went above and beyond to help me get squared away with my Enterprise rental.

Likely to Recommend

The service was amazing. Dale was exceptional from beginning to end with regards to professionalism ,keeping me abreast of the timetable for the work being finished and what was going on with my vehicle . Dale's knowledge, being forthright and keeping me informed of my options and the timetable for the completion of the work with seamless phone and email communication.

Repair Quality

the refinishing of rims and along the side where the impact occured is flawless

Customer Service

The service was outstanding. The damage appraiser assigned to me, Dale , was impeccable in her communication, professionalism, and attentiveness in keeping me informed on the status of repair. There was constant phone, text and email communication . Also Dominic went above and beyond to make sure I was squared away with my Enterprise Rental

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My Experience

Great service

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Dale provided excellent customer service.

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My Experience

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My Experience

Excellent experience working with Jerry's. The car looks excellent and detailed to perfection. My only suggestion would be to develop an appointment list to attempt to define a repair timeframe for each repair. The employees were very respectful and considerate.

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My Experience

Dale was very helpful; kept me informed and made the whole repair process easy to bear. Great job .... Car looks great!

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Returned Clean

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Dale was wonderful

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Spoke on 3 or 4 occasions . One time both folks I spoke to seemed not interested ir not personable. Same people were ok the other times

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