Jerry's Collision Center.

1,237reviews
1940 E Joppa Rd,  Baltimore,  MD  21234

FRIENDLY, COMMITTED, AND SERIOUS ABOUT WORKMANSHIP

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,237)

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Dale was Excexceptional.

Repair Quality

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From her introduction to my exit, Dale exhibited exceptional customer service.

Returned Clean

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Happy except that the repair seemed to be a little pricey, and the estimate that was done for my insurance company was lower than what was needed.

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My Experience

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My Experience

Absolutely Great Service. Dale was phenomenal with helping me. The car was immaculate when I got it back, it looked brand new. I will definitely recommend Jerry's to everyone.

My Experience

My Experience

I was promised the parts would be ordered and the car worked a full week before any of this happened. My rep Dale was elusive about returning my calls for updates. I wasted $376 on a car rental while my own car sat at Jerry's untouched. I am unemployed so that unnecessary expenditure really hurt.

My Experience

The team and the USAA rep. did and amazing job from start to finish. Keeping me informed gave me a piece of mind that thinks were progressing smoothly. Quality of work was beyond my expectations and the team went the extra mile and cleaned my vehicle inside and out. I can not thank them all enough.

My Experience

Do not call and say that your car should be ready on a certain day and then call back and say it is not ready. Just wait to tell me when it is ready for pick up, but continue to send me updates. I will call if I have any questions regarding the updates.