Jim Causley Buick GMC

5.0 (340reviews)
100%
38111 Gratiot,  Clinton Township,  MI  48036

Jim Causley Buick GMC is a full service collision and mechanical repair facility servicing all makes and models. Our technicians are GM factory trained to return your vehicle to pre-accident condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (340)

My Experience

My Experience

Everyone was very friendly and helpful.My car was ready when promised and done right the first time,it was returned clean .

My Experience

Wendall was very professional. I liked the service, the workmanship and the Causley loaner.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Knowledgable , observiant, friendly staff. Timely and accommodating repairs.

Likely to Recommend

Repair Quality

Great work. Great service. Friendly and accommodating staff, especially Wendell!

Customer Service

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Repair Quality

Customer Service

My Experience

I have dealt with your dealership for over 40 years. When I had my accident, there was no question to whom I would trust to fix my car.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

I felt that Wendell wasn’t organized when contacting me. He also sent me home with a vehicle I was told was drivable and the part fell off the next day and I was dragging it underneath while on M59.

Likely to Recommend

Repair Quality

Chip in the new bumper that was touched up after I spotted it.

Customer Service

Likely to Recommend

Repair Quality

The repair looks great I wasn’t to thrilled when I got home to discover the hatch area still contained a good amount of broken glass spread throughout

Customer Service

My Experience

Good service, nice loaner, received car sooner than expected.

Likely to Recommend

Repair Quality

haven't been disanointed yet . Every visit has gone with out a problem .All 10 ss. So fare.

Customer Service

My Experience

The car looks like it was never damaged! Wendell made the whole process so easy for me. I really appreciated the free rental car and texts updating me on the progress of the repair.

Likely to Recommend

Repair Quality

Customer Service

Wendell was great to work with!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Great service as usual!

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Repair Quality

Customer Service

My Experience

Don, Wendall and the team were professional and courteous. All work was explained up front and the vehicle was ready on the date promised. Very pleased with the quality of work. Would highly recommend for the repair of any brand vehicle.

Likely to Recommend

I have had several vehicles repaired over the years and have had family vehicles repaired.

Repair Quality

Quality repair completed on time. All personnel were courteous and professional.

Customer Service

Personnel, Don and Wendel, were very courteous and professional, thoroughly explaining the repair, cost and timing.

Likely to Recommend

Repair Quality

First appearance looked good. After looking it over later, some parts didnt appear to fit as snugly as before. May be due to after market parts. Also although the outside was washed, the inside of the vehicle needed some of my attention. I had to vaccuum whatever substance that was all over the interior of my interior. Maybe from sanding. Also looked like sandblasting materials were all over floor and seats. Also had an annoying squeaking noise inside vehicle coming from the back hatch which I have resolved.

Customer Service

For the most part it was ok. Vehicle was done earlier than Emails were telling me. Picking it up was the issue. Since it was done earlier, I didnt have a plan set to pick it up that day. Don, I believe is his name, was pretty adamant about me picking up my vehicle in the next couple days. I explained to him I work 7am to 7 pm and I am unable to leave work during my work shift. Also had nobody else to pick it up for me. Still he was persistent on getting back the loaner in the next couple days. There didn't seem to be an option but to leave early from the end of my shift and lose pay to appease this guy.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Thank you

Customer Service

I am pleased with what you’ve done with my car