Jim Coleman Collision Repair Center

4.5 (715reviews)
89%
10400 Auto Park Ave,  Bethesda,  MD  20817

In operation 47 years.

Jim Coleman has been servicing the Maryland area for over 40 years. Our collision center is known for its expertise, honesty, and great customer service. Here at Jim Coleman collision center we have a great team of certified professionals committed to delivering superior quality service to all its customers. We have the most up to date advanced equipment and technicians to insure your vehicle is repaired correctly. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-state area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (715)

My Experience

Kevin and Claudia are a dream to work with! Their level of customer service is definitely stellar in terms of status follow-up, responsiveness, and overall support from drop off to pick up.. Plus, they are very knowledgeable and personable. 10/10..

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Repair Quality

Customer Service

Returned Clean

My Experience

Job well done

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

A 3 week time expected 2

Customer Service

Returned Clean

My Experience

My Experience

Kevin and crew were great. No stress, and. timely service. Thanks.

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Customer Service

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Repair Quality

I appreciate the attentive response as well as the communication throughout the process of my car repairs. Everything was addressed and completed.

Customer Service

Returned Clean

My Experience

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Customer Service

Returned Clean

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Returned Clean

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With pleasure and confidence.

Repair Quality

Excellent work on a timely basis and great customer attention. Kevin Perry is simply fantastic. A great asset to Coleman.

Customer Service

Fantastic customer service.

Returned Clean

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Repair Quality

They took care of my car quickly

Customer Service

Returned Clean

My Experience

Will call on Monday but I can see a missing bolt and some items not reassembled correctly. Also one thing I had attached to vehicle is now gone and was not discussed.

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Customer Service

Returned Clean

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Repair Quality

N/A.

Customer Service

Un professionalism.

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Customer Service

Returned Clean

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I will definitely recommend them for service .

Repair Quality

They did a great job with the repair. I was getting updates on the repair and Kevin was awesome job, making sure I was taking care of while my vehicle was getting fixed. They were able to provide me a vehicle after I have exhausted my car insurance rental service. I am very pleased with the service.

Customer Service

Claudia is also updating me about the progress. What has been done and where that are. The shop did a good job. The car was very clean and everything look like nothing happened to it.

Returned Clean

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I was unsatisfied with the lack of communication.I was not kept abreast of the updates.

Customer Service

Lack of updates.

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Repair Quality

They did what t Hey said they would on schedule.

Customer Service

Available to respond to questions

Returned Clean

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The shop does good work and the staff are very nice. Communication and timeliness of the repairs need to be improved

Repair Quality

Customer Service

The repair took twice as long as expected and I was not kept informed of the delays

Returned Clean