Jim Johnson Collision
2200 Scottsville Rd,
Bowling Green,
KY
42104
USA
In operation 54 years, 39 years at this location.
JIM JOHNSON COLLISION IS A FULL SERVICE AUTO BODY REPAIR FACILITY WITH STATE OF THE ART EQUIPMENT AND FACILITIES. WE PROVIDE A CUSTOMER FRIENDLY, TRANSPARENT ENVIRONMENT THAT WILL LEAVE YOU FEELING CONFIDENT YOUR VEHICLE WILL BE CARED FOR AS IF IT WERE OUR OWN.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional customer service, with staff members being described as friendly, helpful, professional, and knowledgeable. The quality of repairs receives high marks, with many customers noting their vehicles look better than new and expressing satisfaction with the craftsmanship. Communication is generally positive, though some customers mention having to call for updates. Timeliness is well-regarded, with many repairs completed on schedule or even ahead of time. Several customers specifically highlight the personalized attention and care they received, making them feel valued throughout the repair process.
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Service Quality
"Very friendly, kind and caring! Professionalism at its finest!"
"... the snow storm, they were pretty easy to deal with. The staff was courteous and helpful! They handled business with the highest of standards."
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"Customer service was great as usual 👌"
"Did a great job and the people we talked to was so nice understanding 👍 I would recommend anyone to them was a good experience"
"Ready sooner than expected"
"Right on time"
"Ready on the day it was supposed to be."
"Really fast"
"Thank you for your prompt service"
Jennifer
(Dodge owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was good.
Customer Service - 5.0/5.0
Returned Clean
Dora
(Cadillac owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Randy
(Chevrolet owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0 -
This was my third repair done there.
Repair Quality - 5.0/5.0 -
Work was done in a timely manner.
Customer Service - 5.0/5.0 -
Mr. Freeman was Great
Returned Clean
Timothy
(Audi owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kellye
(Hyundai owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fran was fantastic!
Returned Clean
Norma
(Hyundai owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really nice job
Customer Service - 4.5/5.0
Returned Clean
Mersiha
(Chevrolet owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great. Fran is amazing!
Customer Service - 5.0/5.0
Returned Clean
Layne
(Toyota owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michelle
(Nissan owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
George
(Dodge owner)
reviewed 6/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Debra
(Toyota owner)
reviewed 6/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jeremy
(Dodge owner)
reviewed 5/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were amazing and very helpful in the whole process. Work on the both vehicles look amazing.
Customer Service - 5.0/5.0
Returned Clean
James
(Nissan owner)
reviewed 5/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Nik
(Hyundai owner)
reviewed 5/16/26
Likely to Recommend - 5.0/5.0 -
My family and friends were very impressed with the high quality work!
Repair Quality - 5.0/5.0 -
I’m very impressed with the quality of the repairs! Our Palisade looks better than the day we purchased it new! Thanks Jim Johnson! A+
Customer Service - 5.0/5.0 -
Very friendly, kind and caring! Professionalism at its finest!
Returned Clean
Kris
(Chevrolet owner)
reviewed 5/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Elise
(Volvo owner)
reviewed 4/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jan
(Buick owner)
reviewed 4/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Robert
(Mercedes-Benz owner)
reviewed 4/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Megan was super nice and professional!
Customer Service - 5.0/5.0 -
Very good.
Returned Clean
Jeffrey
(Volvo owner)
reviewed 4/1/26
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Ashley
(Subaru owner)
reviewed 3/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a wonderful job! Meagan was great.
Customer Service - 5.0/5.0 -
Meagan was wondering.