Jim Johnson Collision

4.8 (787reviews)
98%
2200 Scottsville Rd,  Bowling Green,  KY  42104

In operation 54 years, 39 years at this location.

JIM JOHNSON COLLISION IS A FULL SERVICE AUTO BODY REPAIR FACILITY WITH STATE OF THE ART EQUIPMENT AND FACILITIES. WE PROVIDE A CUSTOMER FRIENDLY, TRANSPARENT ENVIRONMENT THAT WILL LEAVE YOU FEELING CONFIDENT YOUR VEHICLE WILL BE CARED FOR AS IF IT WERE OUR OWN.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (787)

Likely to Recommend

Repair Quality

Customer Service

Everyone was very nice and kept me undated on the status and process of my car being worked on!

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Repair Quality

Customer Service

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My Experience

I was really happy with the work. Looks good as new. It was also right on time. Happy they kept to the scheduled date I was told the repairs would be complete.

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Customer Service

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My Experience

Will call Monday to have a problem checked out.

Likely to Recommend

Yes yes

Repair Quality

All good

Customer Service

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Customer Service

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Repair Quality

Can't even tell there was any damage!

Customer Service

Efficient and friendly

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My Experience

Hello, the bumper on my Volvo looks like it was never hit. You did a Excellent job on it...The paint job on it matched very well. Thanks for job well done. I missed my SUV, it was gone longer than expected ,but I understand with the back orders of parts and shipping time.. In the end it was perfect!

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Repair Quality

Customer Service

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Repair Quality

I really appreciate their thoroughness and customer service is awesome as well!

Customer Service

Repair work on my 2012 Dodge Ram via the Repair shop was excellent. State Farm is still waiting on the Diminished Value report that they haven’t received as of yet.

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My Experience

I’m still waiting to get my tire replaced so they’re not completely done they are supposed to call me for me to bring it back

My Experience

Everyone was very helpful during the process.

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Customer Service

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My Experience

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Customer Service

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My Experience

My Experience

It took 2 months to fix my car, I was supposed to get a new door but the one they accepted had a 5 inch dent in it they painted it and I guess they thought I was stupid and wouldn’t notice also mr driver’s window and passenger window in the back seat wouldn’t roll down anymore. When I came back to pick it up again they had bondo the 5 inch bend in my door my insurance paid for a new door. I could keep on going but it won’t help…….

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Customer Service

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Customer Service

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Repair Quality

Took way too long to repair. Exceedingly longer that average.

Customer Service

Week to week communication was ok. Just one thing after another to complete the repairs

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Likely to Recommend

Repair Quality

We’re very courteous and quick with repairs

Customer Service

Super friendly

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My Experience

I went to pick it up light didn’t work. Picked up again neither like worked. Now my bumper needs to be fixed because they replaced it and there’s gaps in it and looks like it’s popping out.

Likely to Recommend

Repair Quality

They said I could pick up my car after they replaced a light. I came to pick it up and the light wasn’t even working. I picked it up again after they said they fixed it and both lights didn’t work. Now I have to bring it back in because my front bumper that they replaced has massive gaps and is popping out by the light.

Customer Service

The people are great. The work is terrible.

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Likely to Recommend

Repair Quality

You did a good job.

Customer Service

Good Job!! Very Helpful

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