Jim Johnson Collision

4.9 (788reviews)
98%
2200 Scottsville Rd,  Bowling Green,  KY  42104

In operation 54 years, 39 years at this location.

JIM JOHNSON COLLISION IS A FULL SERVICE AUTO BODY REPAIR FACILITY WITH STATE OF THE ART EQUIPMENT AND FACILITIES. WE PROVIDE A CUSTOMER FRIENDLY, TRANSPARENT ENVIRONMENT THAT WILL LEAVE YOU FEELING CONFIDENT YOUR VEHICLE WILL BE CARED FOR AS IF IT WERE OUR OWN.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (788)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great staff! Great work!

Customer Service

Returned Clean

My Experience

Looks like new, can’t tell where it was hit and messed up, great job !!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car is not fully repaired. Am waiting to hear the part(s) are in and arrange time to bring in

Likely to Recommend

Until repairs are complete, I think it best i not answer this one because right now..not happy, not happy at all

Repair Quality

I have no idea the status of the work that is yet to be done per estimate and apparent insurance payment. MY CAR HAS NOT BEEN FULLY REPAIRED. You have more to do. Please advise why I am receiving multiple texts from State Farm and Jim Johnson’s suggesting work is completed Two repairs are still outstanding

Customer Service

Good folk

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Good service Friendly

Customer Service

Friendly

Returned Clean

My Experience

Likely to Recommend

PLEASE STOP ASKING TO FILL OUT THIS SURVEY. I’M GETTING EMAILS EVERY OTHER DAY

Repair Quality

PLEASE STOP ASKING TO FILL OUT THIS SURVEY. I’M GETTING EMAILS EVERY OTHER DAY

Customer Service

PLEASE STOP ASKING TO FILL OUT THIS SURVEY. I’M GETTING EMAILS EVERY OTHER DAY

My Experience

Likely to Recommend

Repair Quality

Took care of all me needs.

Customer Service

Took care of all me needs.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I would like to say that Megan made the whole process very easy

Likely to Recommend

Repair Quality

Everything went as planned I was updated regularly which made this repair very pleasant

Customer Service

Megan was the very best person I have dealt with in a very long time pleasant a great people person

Likely to Recommend

This is not the first time I've had work done there and the repair seems to be done well.

Repair Quality

Vehicle looks good, be ready to wait long time.

Customer Service

Megan kept me informed along the way. And answered my questions as best she could

Returned Clean

Likely to Recommend

Repair Quality

When I did get my car back it looked like it never was hit

Customer Service

My Experience

Likely to Recommend

Unsafe and work is not satisfactory

Repair Quality

My new fog light does not work on auto driver side only. Rocker panel is loose. Kick guard pooped out skid plate is loose . Poor work. My husband is taking the car back

Customer Service

Told the lady the fog light didn’t work she told us how to work the car because she works at Nissan. I bought the car new 😡

Returned Clean

My Experience

I was informed on the repair of my car. I was thrilled with the results.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Great work. Completely satisfied

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service and quality workmanship!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The hood doesn’t close as it should and the replaced wheel is not the same as the other three. It’s close but in sunlight you can see a difference.

Customer Service

When we told the customer service about the hood issue, they said to drop it back off and they would fix it. We need to get that set up.