Jim Johnson Collision

4.8 (786reviews)
98%
2200 Scottsville Rd,  Bowling Green,  KY  42104

In operation 54 years, 39 years at this location.

JIM JOHNSON COLLISION IS A FULL SERVICE AUTO BODY REPAIR FACILITY WITH STATE OF THE ART EQUIPMENT AND FACILITIES. WE PROVIDE A CUSTOMER FRIENDLY, TRANSPARENT ENVIRONMENT THAT WILL LEAVE YOU FEELING CONFIDENT YOUR VEHICLE WILL BE CARED FOR AS IF IT WERE OUR OWN.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (786)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

That door was your place never check to see if it worked correctly. Had to go back then brought it back. They said they have to order stuff to fix it and the trim on the back. Regar passenger is coming off within two days and they said that they have to put that back on again so so far I'm disappointed and I have to go back again to have them fix everything

Customer Service

They were OK but they could do better

Returned Clean

My Experience

Repair work was excellent. Took longer than expected but the problem was parts.

Likely to Recommend

Already have.

Repair Quality

Took longer than expected but the problem wasn’t Jim Johnson Collision’s fault.

Customer Service

Meagan was great!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Service was good but communication was lacking.

Customer Service

Again, the physical repair was good but communication could have been improved.

Returned Clean

My Experience

Excellent body work and customer service. There was absolutely no hint of any previous damage once they were finished. I would recommend these fine folks to anyone...they are very skilled and trustworthy.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They done a awesome job well please that is my wife vehicle and she was well please with her baby she call it thank you very much for a job well done.

Likely to Recommend

Do a wonderful job

Repair Quality

Done a awesome job well satisfy with job

Customer Service

Nice and and professional job

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very pleased with the service, friendliness and understanding that the team showed, repair was done in a timely manner. Great job from the whole team thank you for being so professional.

Likely to Recommend

Best team to work with

Repair Quality

Very professional, had my car done on time of the need to have car repaired again the only place it will go. So happy I chose to take it there

Customer Service

The office team are so easy to deal with and very understanding. Updates are awesome

Returned Clean

Likely to Recommend

Repair Quality

I want to be honest with you I picked it up only glanced at it put it in garage because if weather driving may Tahoe will check out this week

Customer Service

Great service from Robert and Megan

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Repair Quality

Customer Service

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Repair Quality

The body work looks good. Color was matched and blended well. Communication along the way was terrible.the carries app was never updated after the initial quotes and I was having to call to get any updates. The finish date was stuck at Jan. 17th up till the day my car was finally ready. My radiator was replaced in the body shop not even by a mechanical tech. I noticed about a week after picking up the car that my coolant reservoir was empty took it back by so they were aware n they topped it off. That was Friday 2/7/25 I have had to top it up again on 2/8/25 and added some the day after. If it needs it again going to have to schedule to have to bring it back in.

Customer Service

In person customer service was great. Nice staff but not getting updates is terrible. My rentalbwas costing me out of pocket each day and the deadline kept getting extended without my knowledge

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This shop does good work

Repair Quality

The repair went great the work looks great just have a small issue with the part and headlight not lining up with fender headlight is sticking out a little it's sharp and it will catch your hand if you rub down the side

Customer Service

Everyone was super friendly

Returned Clean

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Customer Service

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Repair Quality

Customer Service

Returned Clean